Who Should Attend?
Those employees who perform the tasks within a secretarial or administrative position, wishing to improve their skills, or those who are new to, or about to be appointed to such a position.
About The Programme
Successful secretaries and administrators often require many of the same skills as senior staff in an organization. They are often the person in charge of the organization's correspondence, and are very often the first point of contact for visitors. Therefore, they must display a highly professional image at all times. The role of being a professional secretary or administrator requires: excellent office skills, accurate filing, preparing for meetings, dealing with people, both on the telephone and face-to-face, exceptional interpersonal abilities, and first class business writing and communication skills. This programme covers all of these, and more.
Course Objectives
What You Will Gain
Programme Content
Your Secretarial & Administrative Role
Developing An Appropriate Professional Image
Stress
Communication
Effective Written Business Communication
Telephone Skills
Saying 'No' Constructively & Giving Alternatives
How To Effectively Handle Your Manager
Planning & Prioritising
Managing Your Key Result Areas & Tasks
Effective Filing Systems
Basic Finance
Understanding & Managing Petty Cash Systems
Basic Stock Control & Stationery
Managing Stationery Supplies & Stock
The European Quality Training and Management Consultancy adopts modern methods of training and raising the efficiency of human resources development, so we follow:
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10 Jul To 14 Jul 2022 |
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EN |
Marrakech |
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Hotel Meeting |
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17 Jul To 21 Jul 2022 |
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EN |
Sharm El Sheikh |
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Jolie Ville |
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17 Jul To 21 Jul 2022 |
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EN |
Jeddah |
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Meeting Room |
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17 Jul To 21 Jul 2022 |
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EN |
Tbilisi |
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24 Jul To 28 Jul 2022 |
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EN |
Dubai |
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24 Jul To 28 Jul 2022 |
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EN |
Amsterdam |
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Radisson Blu |
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31 Jul To 04 Aug 2022 |
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EN |
Casablanca |
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Hyatt Regency |
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07 Aug To 11 Aug 2022 |
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EN |
Paris |
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Bedford |
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14 Aug To 18 Aug 2022 |
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EN |
Geneva |
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Warwick |
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21 Aug To 25 Aug 2022 |
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EN |
Vienna |
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Kaiserin Elisabeth |
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28 Aug To 01 Sep 2022 |
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EN |
Dubai |
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28 Aug To 01 Sep 2022 |
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EN |
Munich |
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Fleming |
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04 Sep To 08 Sep 2022 |
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EN |
Istanbul |
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Mercure Bomonti |
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04 Sep To 08 Sep 2022 |
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EN |
Barcelona |
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SERHS Rivoli Rambla |
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11 Sep To 15 Sep 2022 |
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EN |
Alkhobar |
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Meeting Room |
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11 Sep To 15 Sep 2022 |
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EN |
Toronto |
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Toronto |
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18 Sep To 22 Sep 2022 |
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EN |
Manama |
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MERCURE GRAND |
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25 Sep To 29 Sep 2022 |
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EN |
Dubai |
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25 Sep To 29 Sep 2022 |
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EN |
Stockholm |
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Hotel Meeting |
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02 Oct To 06 Oct 2022 |
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EN |
Boston |
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Double Tree |
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09 Oct To 13 Oct 2022 |
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EN |
Roma |
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LONDRA & CARGILL |
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09 Oct To 13 Oct 2022 |
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EN |
Milan |
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Business Palace |
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16 Oct To 20 Oct 2022 |
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EN |
Prague |
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Hotel Meeting |
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16 Oct To 20 Oct 2022 |
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EN |
Dublin |
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Hotel Meeting |
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23 Oct To 27 Oct 2022 |
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EN |
Dubai |
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23 Oct To 27 Oct 2022 |
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EN |
Athens |
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Hotel Meeting |
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30 Oct To 03 Nov 2022 |
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EN |
Washington |
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Hotel Meeting |
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30 Oct To 03 Nov 2022 |
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EN |
California |
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Hotel Meeting |
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06 Nov To 10 Nov 2022 |
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EN |
Auckland |
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Hotel Meeting |
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13 Nov To 17 Nov 2022 |
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EN |
Copenhagen |
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Hotel Meeting |
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20 Nov To 24 Nov 2022 |
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EN |
Dubai |
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20 Nov To 24 Nov 2022 |
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EN |
Beirut |
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Safir Heliopolitan |
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27 Nov To 01 Dec 2022 |
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EN |
Los Angeles |
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Hotel Meeting |
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04 Dec To 08 Dec 2022 |
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EN |
Singapore |
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Hotel Meeting |
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18 Dec To 22 Dec 2022 |
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EN |
Dubai |
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18 Dec To 22 Dec 2022 |
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EN |
Sydney |
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Hotel Meeting |
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01 Jan To 05 Jan 2023 |
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EN |
Sharm El Sheikh |
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Jolie Ville |
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01 Jan To 05 Jan 2023 |
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EN |
Jeddah |
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Meeting Room |
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08 Jan To 12 Jan 2023 |
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EN |
Amsterdam |
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Radisson Blu |
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15 Jan To 19 Jan 2023 |
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EN |
Casablanca |
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Hyatt Regency |
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22 Jan To 26 Jan 2023 |
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EN |
Dubai |
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22 Jan To 26 Jan 2023 |
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EN |
Paris |
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Bedford |
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22 Jan To 26 Jan 2023 |
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EN |
Salalah |
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Millennium Resort |
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29 Jan To 02 Feb 2023 |
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EN |
Geneva |
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Warwick |
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05 Feb To 09 Feb 2023 |
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EN |
Vienna |
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Kaiserin Elisabeth |
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12 Feb To 16 Feb 2023 |
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EN |
Munich |
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Fleming |
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19 Feb To 23 Feb 2023 |
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EN |
Istanbul |
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Mercure Bomonti |
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26 Feb To 02 Mar 2023 |
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EN |
Dubai |
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26 Feb To 02 Mar 2023 |
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EN |
Toronto |
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Toronto |
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05 Mar To 09 Mar 2023 |
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EN |
Cyprus |
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Hotel Meeting Room |
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05 Mar To 09 Mar 2023 |
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EN |
Manama |
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MERCURE GRAND |
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12 Mar To 16 Mar 2023 |
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EN |
Stockholm |
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Hotel Meeting |
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19 Mar To 23 Mar 2023 |
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EN |
Alkhobar |
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Meeting Room |
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19 Mar To 23 Mar 2023 |
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EN |
Boston |
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Double Tree |
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30 Apr To 04 May 2023 |
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EN |
Dubai |
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30 Apr To 04 May 2023 |
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EN |
Roma |
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LONDRA & CARGILL |
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