Course Introduction
The content of this learning course demonstrates how digital, and IT strategy can help to shape, influence and drive strategic business decisions and organisational change, in line with the agile and evolving customer and business landscape and provides guidance about crafting a digital vision and shaping IT and business strategies. This training course provides a comprehensive framework to develop strategic vision, foster innovation, and build resilience while delivering value and managing risks effectively. By combining theoretical insights with practical applications, participants will be empowered to drive transformational initiatives that ensure competitive advantage in the digital age.
Course Objectives :
By the end of this training course, participants will be able to:
- Understand the fundamental concepts of digital and IT strategy in the context of ITIL 4
- Explore the use of the ITIL® 4 framework to support an organisation’s digital transformation journey
- Respond to digital disruption by reshaping corporate strategy and adapting business and operating models
- Understand how internal and external factors influence a digital vision and strategy
- Encourage a culture that is more agile, resilient, lean and continuously improving
- Helps aspiring organisations and practitioners understand where to focus when combating competition and where to make digital investment
- Develop a robust digital and IT strategy aligned with organizational goals
- Integrate digital transformation into IT service management practices
- Lead and manage strategic initiatives with a focus on value creation and risk management
- Foster innovation and build resilience within IT and business operations
Who is this Training Course for?
This training course is suitable to a wide range of professionals but will greatly benefit:
- Senior IT leaders and managers
- Digital transformation leaders
- IT service management professionals in strategic roles
- Business leaders involved in aligning IT and business strategies
- CIOs, CTOs, and IT directors
- Consultants guiding organizations in digital strategy
- IT professionals aspiring to leadership positions
- Anyone preparing for the ITIL® 4 Leader: Digital and IT Strategy certification exam
The Course Content
Day One: Key concepts of digital and IT strategy
- Introduction to Digital and IT Strategy
- Key concepts of digital and IT strategy
- Strategy and the service value system
- Strategy and the service value system
- The Role of Strategy in a Digital World
- Strategic Approaches to Digital Disruption
- Case studies on successful digital transformation
Day Two: Developing a Strategic Vision
- Aligning digital and IT strategy with business goals
- Managing Strategic Risk
- Crafting a Digital and IT Strategy
- Leadership and Cultural Considerations for Strategy
- Identifying and evaluating key strategic drivers
Day Three: Driving Digital Transformation
- Integrating digital transformation into IT service management
- Leveraging emerging technologies for strategic advantage
- Managing cultural change in digital initiatives
- Building innovation capabilities within teams
Day Four: Leadership and Risk Management
- Leadership and Cultural Considerations for Strategy
- Strategic Planning and Execution
- Scenario planning and decision-making in dynamic environments
- Governance models for digital transformation projects
- Measuring and Sustaining Strategic Success
Day Five: Implementing and Sustaining Strategy
- Translating strategy into actionable roadmaps
- Monitoring and measuring strategic success
- understand the risks and opportunities of digital and IT strategy
- understand the steps and techniques involved in defining and advocating for a digital and IT strategy
- understand how to implement a digital and IT strategy.
- Case study: Developing and presenting a digital strategy plan
- Building resilience and adaptability into IT and business operations