Introduction

First part: This highly interactive training seminar will help you understand how teams can achieve much more than either the team leader or the team members dream possible.

It will help team leaders and supervisors learn skills and techniques that enable them to feel more in control of their team while at the same time applying techniques that helps team members release their talents, energy and potential.

The seminar will examine the latest ways to motivate and manage teams for improved productivity and morale and help turn average team leaders into one’s that others in the organization will aspire to join.

Second part: In an ever-increasing pace of Life and Business, it becomes even more important to remove stress and operate with heightened sensory acuity. As the cost of stress to the employer continues to grow, organizations must recognize stress in their employees and train management to manage stress productively. In this seminar too you will:

• Identify and deal with the causes of stress and how Time affect you and others
• Increase self-confidence and increase personal motivation
• Understand communication and persuasion and what impact they have on an organization’s ability to function.
• Have Increase self-awareness and develop the skills to deal confidently and professionally with colleagues and customers
• How to manage yourself, your job, others and meetings

Program Objectives

• Identify individual work styles differences and how to use them to develop your team
• Apply the modern principles of time and activity management and manage self and team by them
• Draw-up a comprehensive Team Purpose Analysis and objective set for the teams
• foundation
• Use creative techniques to push the boundaries of team problem-solving and decision making
• Apply modern motivation techniques to get the best out of team members
• Use communication techniques that help minimize “noise in the team system”
• Influence team members to embrace change and use it as a powerful, positive force
• Providing employees with a clear understanding of why they feel stress and providing them with the ability to do something about it.
• Introduces delegates to the close relationship between mind and body, how physical responses are influenced by thinking patterns, and how personal conditioning can lead to stress, task avoidance, even phobic reactions.
• Actively identify and reduce stress in themselves and others
• Develop ways of Managing the most Important element - TIME
• Maximizes performance and motivation at work
• Manage themselves, their job, others and meetings.

Who Should Attend?

This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.

Program Outline

• Starting from Within – You, The Team Leader
  • Know yourself and your role as a team leader – your strengths and style preferences
  • Set personal goals to guide your outputs
  • Priorities your time and tasks effectively and train your team to do the same
  • The power of role modelling and “Managing by Walking Around”
  • Examine and challenge the impact of your belief system and limiting beliefs
• Building Team Foundations
  • Learn from what high performing teams do
  • Establish a stretching team purpose – developing a Team Purpose Analysis – TPA
  • Map out stakeholders and their needs
• Establishing Team Environment, Membership and Roles
  • Build an energetic team environment
  • Establish team roles – what’s missing in your team, what’s duplicated?
  • Apply team development stages knowledge to inform your leadership interventions
  • Identify and share individual’s social and work style preferences
• Building Outstanding Team Productivity, Progress and Learning
  • Deploy the lessons of motivational theory in managing the team
  • Influence and persuade stakeholders and partners
  • Help the team cope with change and be resilient
  • Develop a system thinking perspective for continuous team improvement
  • Conduct team “After Action” reviews and follow up actions and achievements
  • Apply methods to celebrate team progress and successes
• Building Frictionless Team Communications
  • Improve and enhance individual and team communication skills – listening, questioning,
  • clarifying and summarizing skills
  • Identify and develop strategies to overcome barriers to communications
  • Use Appreciative Inquiry to develop positive approaches to team issues
  • Give corrective and positive feedback that motivates
  • Design and conduct productive team meetings
  • Deploy the RACI approach to work allocation and reporting

Dealing with Team Conflicts and Using Them to Improve Team

• Performance
  • Identify and resolve common team problems
  • Using the Thomas-Kilmann conflict mode instrument
  • Identify and manage dysfunctional, counter-productive team behavior
• Creativity for Team Problem Solving and Learning
  • Deploy methods to overcome mental blocks
  • Obtain the benefits of brainstorming
  • Make use of a range of creative and decision-making tools
• Managing Your Job
  • Managing yourself and the resources at your disposal
  • What are you and your team trying to achieve?
  • Defining your objectives and key result areas
  • Establishing responsibilities and priorities
• Practical Time Management & Planning Activities
  • Effective use of diaries, time planners, time logs, etc.
  • Criteria for prioritizing – urgent and important
  • Planning and scheduling your activities
  • Dealing with interruptions and distractions – staying focused
  • Managing time under pressure
  • Developing a proactive approach to short, medium- and long-term plans
• Managing Yourself
  • Investing time and effort in order to achieve more in the future
  • Your time management behavior – preferred working styles
  • Personal effectiveness – a guide to self-discipline
  • Highlighting personal ‘time-stealers’ and areas of weakness
• Managing Others & Meetings
  • Managing people managers, colleagues, team members and customers
  • Getting more things done through assertive behavior
  • Making the most of meetings as participant or chairperson
• Effective Delegation
  • The rules of effective delegation - overcoming personal preferences and prejudices
  • Using delegation as a means of coordinating the workload of your team/department
• Delegation
  • Freeing up your time
  • Developing staff
• Ongoing Self-development
  • Reviewing your management of time at regular intervals?
  • Overcoming your old habits - maintaining your new standards?
• Communicating with Excellence Getting Results
  • The Rules of Communication - overcoming personal attitudes. Stereotypes, Prejudices and Beliefs
  • Why people do what they do and Influencing for Results
• Managing Pressure in the Workplace
  • Moving from reactive to proactive
  • Working to priorities when everything is urgent
  • Taking control through planning and time management
  • Managing conflicting demands from more than one person
• Understanding Stress and its Causes
  • What is stress? - Recognizing the physical and behavioral signs, Stress in the mind and body
  • What contributes to workplace pressures? – The top ten causes
  • The impact of stress on personal performance – the positive and negative effects of stress
  • Recognizing the signs of stress in ourselves
  • Maintaining an effective balance between home and work
  • How gaining control of your Mind can reduce or eliminate stress
  • The symptoms of short term and long-term stress
  • Recognizing your individual stress response and that of others
  • Learning to recognize your stress level and key stressors
  • The major causes of stress at work and at home
  • How to develop self-belief to overcome stress
  • When stress aids performance and when stress detracts from performance
• Different Stress and Behavioral Patterns
  • Learning behavior types: passive, aggressive, passive aggressive and assertive
  • How conscious and sub-conscious thinking affects behavior
  • Developing self-assertiveness to achieve greater control over stress
  • Improving your communication skills to manage aggression, stress and conflict from others
• Handling Stress Positively, A Positive Mindset
  • Stress handling strategies for you and your team
  • Maintaining an effective balance between home and work
  • Changing your mindset – seeing the positive side of change in the workplace
  • Motivating yourself and others under pressure
  • Developing a preventative rather than remedial approach to team problems
  • How the Mind Focus techniques can reverse negativity into positive action