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Cities

Dubai

The Office & Department Co Ordinator

ID  532

Management Training Courses

The Office & Department Co Ordinator

Dubai

Hotel Name
click here

19 Jan 2025 : 23 Jan  2025

25 Hours

2950 USD

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Training Details

INTRODUCTION

Whatever the job title - whether it be administrator, office manager, secretary or something else - the role of co-ordinating and supporting the work of the office, department or team is crucial to everyone’s success and the achievement of departmental and organisational objectives.

This new programme takes a fresh look at this role and the personal skills and approaches needed to fulfil it effectively. This includes a focus on:

  • managing the workload and work-related stress 
  • managing personal relationships and communicating effectively
  • organising and supporting meetings
  • managing information and providing what management needs
  • monitoring and administering  budgets and projects
  • improving office systems and processes
  • self-development  and career management

WHO SHOULD ATTEND?

  • Office/department co-ordinators, other administrative personnel, secretaries and personal assistants

PROGRAMME OBJECTIVES

To help participants develop their skills and understanding and to motivate them so that they fulfil their roles effectively and enhance the quality of service they provide to their bosses and departments.

TRAINING METHODOLOGY

This is a varied and participative programme which includes informal lecture, discussion, case studies, exercises and videos.  The programme also provides an excellent opportunity for participants to explore and learn from each other’s experience and to benchmark their own approaches accordingly.

PROGRAMME SUMMARY

The programme emphasises the importance of the co-ordinator’s role and the need to develop proactive approaches particularly in solving problems and enhancing the quality of the service provided. Also emphasised is the range of personal skills required and how individuals need to take responsibility for their continuing development.


PROGRAMME OUTLINE

DAY 1 - Managing the Workload/ Managing Pressure and Stress
  • Programme introduction and the co-ordinator’s role
  • Streamlining systems and cutting out unnecessary work
  • Making the best use of resources
  • Planning and priority setting
  • Managing requests and conflicting priorities
  • Helping others manage their time
  • Understanding work-based stress and pressure
  • ‘Stress-busting’ strategies
DAY 2 - Managing Working Relationships and Effective Communication
  • Networking and influencing skills – getting co-operation from others
  • Managing relationships with the boss
  • Taking a briefing and briefing others (task delegation and co-ordination)
  • Principles of effective communication
  • Getting the best out of e-mail communication
  • Assertiveness
  • Dealing with conflict and difficult relationships
DAY 3 - Organising Effective Meetings / Managing & Presenting Information
  • What makes an effective meeting?
  • Developing agendas
  • Co-ordinating participants’ availability and providing advanced information
  • Organising venues – location, layout, equipment and catering
  • Organising remote meetings (e.g. teleconferencing)
  • Making notes and drafting minutes
  • Meeting support - designing effective and attractive PowerPoint slides
  • Principles of information management
  • Digesting data and making it meaningful
  • Presenting graphs and tables
  • Principles of report writing – editing and enhancing others’ reports
DAY 4 - Managing & Monitoring Budgets and Projects / Getting the Best from Office Technology
  • What goes wrong with projects?
  • CPA and principles of project planning/scheduling
  • Using project planning software
  • Budget management – allocating expenditure to budget headings
  • Monitoring actual expenditure against budget – variance analysis
  • Managing the office environment
  • Getting the best from office technology
  • Developing paperless systems
  • Developing and using relational data-bases
DAY 5 - Developing Your Own Performance/ Getting the Best from Your Appraisal
  • Taking a proactive approach to problem solving and continuous improvement
  • Identifying blockages to enhanced performance
  • Identifying skills and knowledge needs and how to meet them
  • Taking an active part in your own appraisal and getting the support you need
  • Programme summary and action planning 

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:

  • Lectures and Visual Presentations:

    • Theoretical lectures are presented through PowerPoint presentations, videos, and short films, providing a comprehensive and enjoyable learning experience.

  • Scientific Assessment:

    • Trainees are thoroughly assessed before and after the training program to ensure the desired objectives are achieved and to provide necessary guidance.

  • Brainstorming and Role-playing:

    • Innovation and problem-solving are encouraged through brainstorming sessions and role playing experiences.

  • Practical Cases:

    • Practical learning is emphasized through cases relevant to the subject matter and the nature of work for the trainees, contributing to the development of practical skills.

  • Final Evaluation and Certificates:

    • A comprehensive assessment is conducted at the end of the program. Trainees are awarded attendance and participation certificates recognized by the European Quality for Training and Administrative Consultations, provided they have completed at least 80% of the program days.

  • Training Materials:

    • Professional trainers and experts in various fields create scientific and practical training materials, which are printed and retained, and distributed on CD or flash drives to ensure easy access to the content.

  • Post-Training Follow-up:

    • European Quality for Training and Administrative Consultations provides continuous support after the training program. This support includes additional consultancy sessions or workshops to ensure the continuity of learning and the application of acquired skills in the working environment.

  • Customized Training Programs:

    • Training programs are designed to meet the needs of individual companies and institutions. Client needs are carefully analyzed to ensure that the training content aligns with their specific objectives and achieves the desired impact.

  • Utilizing Technology:

    • Training incorporates modern techniques such as online platforms and distance learning to provide flexible and effective learning experiences. Participants can access educational resources online and engage in discussions and online workshops.

  • Specialized Trainers:

    • Trainers and lecturers are carefully selected to ensure they have high expertise in their fields. Experience and professionalism are added to the training to ensure the delivery of high-quality content and effective learning experiences.

  • Encouraging Participation:

    • European Quality encourages active participation and interaction during training sessions. Interactive activities such as group discussions and collective exercises are organized to stimulate effective participation in the learning process.

  • Focus on Personal Transformation:

    • Participants are encouraged to think critically and develop problem-solving skills and decision making abilities. They are guided towards achieving personal and professional transformation, leading to improved performance in their work areas.

  • Continuous Assessment:

    • Continuous assessments are provided to evaluate participants performance and their understanding of the training materials. This assessment is used to modify the training program if necessary and ensure the desired results are achieved.

  • Terms and Conditions:

    • Terms and conditions apply to all training programs. It is assumed that registering for any training program implies the participants agreement to these terms, including registration, payment, and cancellation policies.

  • Prices and Discounts:

    • It is noted that the prices displayed on the website do not include a 5% value added tax. All prices are subject to discounts according to the companys policies.

European Quality of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.

European Quality for Training and Consultancy is certified

ISO 9001-2015

All rights reserved

Course Options

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Training other dates & Locations
69
26 Jan 2025   :  30 Jan 2025
Dubai
2950$
27 Jan 2025   :  31 Jan 2025
San Francisco
6950$
27 Jan 2025   :  31 Jan 2025
Vienna
4950$
03 Feb 2025   :  07 Feb 2025
Munich
4950$
10 Feb 2025   :  14 Feb 2025
Istanbul
2950$
16 Feb 2025   :  20 Feb 2025
Alkhobar
2950$
17 Feb 2025   :  21 Feb 2025
Cyprus (Larnaka)
4950$
17 Feb 2025   :  21 Feb 2025
Toronto
5950$
23 Feb 2025   :  27 Feb 2025
Manama
2950$
02 Mar 2025   :  06 Mar 2025
Dubai
2950$
03 Mar 2025   :  07 Mar 2025
Stockholm
4950$
14 Apr 2025   :  18 Apr 2025
Barcelona
4950$
14 Apr 2025   :  18 Apr 2025
Boston
6950$
21 Apr 2025   :  25 Apr 2025
Roma
4950$
28 Apr 2025   :  02 May 2025
Prague
4950$
05 May 2025   :  09 May 2025
Dublin
4950$
05 May 2025   :  09 May 2025
Athens
4950$
12 May 2025   :  16 May 2025
Washington
6950$
12 May 2025   :  16 May 2025
California
6950$
18 May 2025   :  22 May 2025
Beirut
2950$
25 May 2025   :  29 May 2025
Dubai
2950$
26 May 2025   :  30 May 2025
Copenhagen
4950$
02 Jun 2025   :  06 Jun 2025
Berlin
4950$
09 Jun 2025   :  13 Jun 2025
Los Angeles
6950$
16 Jun 2025   :  20 Jun 2025
Singapore
5950$
22 Jun 2025   :  26 Jun 2025
Dubai
2950$
30 Jun 2025   :  04 Jul 2025
Sydney
5950$
20 Jul 2025   :  24 Jul 2025
Cairo
2450$
20 Jul 2025   :  24 Jul 2025
Riyadh
2950$
27 Jul 2025   :  31 Jul 2025
Dubai
2950$
28 Jul 2025   :  01 Aug 2025
Florida
6950$
28 Jul 2025   :  01 Aug 2025
Cape Town
5450$
28 Jul 2025   :  01 Aug 2025
Kuala Lumpur
3950$
28 Jul 2025   :  01 Aug 2025
Tbilisi
4950$
04 Aug 2025   :  08 Aug 2025
London
4950$
11 Aug 2025   :  15 Aug 2025
Madrid
4950$
17 Aug 2025   :  21 Aug 2025
Kuwait
3250$
18 Aug 2025   :  22 Aug 2025
Beijing
4950$
24 Aug 2025   :  28 Aug 2025
Amman
2950$
01 Sep 2025   :  05 Sep 2025
Jakarta
3450$
07 Sep 2025   :  11 Sep 2025
Sharm El Sheikh
2950$
07 Sep 2025   :  11 Sep 2025
Jeddah
2950$
15 Sep 2025   :  19 Sep 2025
Amsterdam
4950$
21 Sep 2025   :  25 Sep 2025
Casablanca
3950$
29 Sep 2025   :  03 Oct 2025
Paris
4950$
05 Oct 2025   :  09 Oct 2025
Marrakech
3950$
06 Oct 2025   :  10 Oct 2025
Geneva
4950$
06 Oct 2025   :  10 Oct 2025
Zurich
5450$
13 Oct 2025   :  17 Oct 2025
Vienna
4950$
13 Oct 2025   :  17 Oct 2025
Munich
4950$
19 Oct 2025   :  23 Oct 2025
Dubai
2950$
20 Oct 2025   :  24 Oct 2025
Istanbul
2950$
26 Oct 2025   :  30 Oct 2025
Alkhobar
2950$
27 Oct 2025   :  31 Oct 2025
Toronto
5950$
02 Nov 2025   :  06 Nov 2025
Manama
2950$
10 Nov 2025   :  14 Nov 2025
Stockholm
4950$
16 Nov 2025   :  20 Nov 2025
Doha
3650$
17 Nov 2025   :  21 Nov 2025
Boston
6950$
24 Nov 2025   :  28 Nov 2025
Roma
4950$
01 Dec 2025   :  05 Dec 2025
Prague
4950$
01 Dec 2025   :  05 Dec 2025
Hong Kong
5950$
07 Dec 2025   :  11 Dec 2025
ON LINE
1750$
08 Dec 2025   :  12 Dec 2025
Dublin
4950$
08 Dec 2025   :  12 Dec 2025
California
6950$
15 Dec 2025   :  19 Dec 2025
Athens
4950$
21 Dec 2025   :  25 Dec 2025
Dubai
2950$
22 Dec 2025   :  26 Dec 2025
Washington
6950$
28 Dec 2025   :  01 Jan 2026
Salalah
3450$
29 Dec 2025   :  02 Jan 2026
Amsterdam
4950$

Result -->

12 Courses

Download Result List

A

Z

Driving Business Performance with Social Media for Motivation of Employees

ID 6

One week

Course Details

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Effective Performance Management

ID 7

One week

Course Details

Dates & Locations

Communicating to Your Senior Management and Key Stakeholders

ID 549

One week

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Successful Management for Business Achievement ( The 5 Day MBA )

ID 9

One week

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Leading Under Pressure: Managing Organisational & Personal Crises

ID 76

Two weeks

Course Details

Dates & Locations

Creative Leadership and Innovative Management

ID 752

One week

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Dates & Locations

ISO 31000 Lead Risk Manager

ID 896

One week

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Dates & Locations

Internal Consultancy Skills at Work

ID 125

One week

Course Details

Dates & Locations

Handling Information Overload

ID 128

One week

Course Details

Dates & Locations

Priority Management: Optimising Time, Workflow & Productivity

ID 131

Two weeks

Course Details

Dates & Locations

Advanced Management & Leadership

ID 132

Two weeks

Course Details

Dates & Locations

High Impact Supervisory Skills

ID 135

One week

Course Details

Dates & Locations