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Dubai

HR KPI and Metrics

ID  792

Strategy Management Training Courses

HR KPI and Metrics

Dubai

Hotel Name
click here

27 Apr 2025 : 08 May  2025

50 Hours

4950 USD

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Course Overview

Why are HR KPIs and Metrics required? The role of any HR professional is to effectively manage the deliverables and to do that they have to measure the effectiveness and efficiency of HR functions, and design improvement initiatives to achieve the desired outcomes. To exist in this competitive world organisations, need to track everyday progress. Key Performance Indicators (KPIs) help to identify and bridge the gaps leading to the desired outcome. What are the KPIs for HR? KPIs are the strategic metrics that impact the Organisational strategy. A metric shows HR contribution to the organization. HR KPIs help to measure Organisations’ performance. It provides insight on what exactly the organization needs to achieve in the long term. Generic metrics track and provide data for the business to analyse, monitor and strategize, however, it is not as impactful as clearly defined KPI’s. KPIs align with the goals and vision of the organisation.

Course Objectives

  • Define what is KPI and Metrics
  • Know the importance, difference, and benefits of KPIs and metrics
  • Understand the role of HR in measuring the effectiveness of KPIs for success
  • List of KPIs to be measured by Human Resource function
  • Defining and calculating the KPIs for critical processes
  • Effectively calculate and develop financial contribution and flow in the organisation
  • Developing and improving the employee satisfaction index to maintain employee morale
  • Control employee turnover and develop strategies to attract and retain competent candidates
  • Develop employee engagement and innovation index
  • Identify business needs and improve productivity rate for the business to a standstill

Training Methodology

Our differentiator is a custom-designed training program on the Certificate in HR KPI and Metrics Training Course. Participants can range from individuals in recruitment, employee engagement, HR business partner and management roles in any organisation. This workshop is an activity-based workshop providing hands-on practice on defining KPIs and evaluating its’ impact on organisational success. Customized modules can be arranged for organisation/ industry-specific learning requirements. This program involves various activities for experiential learning.

Organisational Benefit

  • The organisation would have the best-recruiting procedure with clearly defined expectations
  • Strategically analyse the cost and time involved in hiring and training the employees
  • Effectively amend the procedures to improve the outcome for organisational success
  • Efficiently track the overall effectiveness of each job to increase productivity
  • Maintain and improve the quality and quantity of deliverables (Planned Vs. Delivered)
  • Plan promotion and succession planning based on alignment with KPI and help employees progress in their career
  • Assess the deviance from expected outcomes and implement timely course correction
  • Groom diverse population with niche skills with measurable standards
  • Maintain the record of employee turnover – assess the gap with the right measures
  • Plan and design the training and developmental interventions
  • Elevate the growth of the organisation by remunerating the employees well, basis performance achieved

Personal Benefits

  • Effectively evaluate and monitor employee performance
  • Participants would be able to analyse the quality and quantity of the work done by the employees
  • Learn to track workforce effectiveness and keep the employees motivated by training them well for the next level
  • Participants would be able to learn to analyse the need and find the perfect fit to save resources ensuring a better return on investment (ROI)
  • Assess and design the strategy to improvise the deliverables
  • Participants would be able to revisit and design the realistic KPIs & metrics by collaborating with the best performers in that role
  • Learn to design and monitor the training process and analyse the effects
  • Learn the tools that help automate the process saving resources

Who Should Attend?

Experts and professionals in the HR arena within corporates and consulting space.

Course Outline

Below is the course outline and the modules that would be covered during the Certificate in HR KPI and Metrics Training Course:

  • Introduction to HR KPI and Metrics
    • What is HR KPI and Metrics?
    • Importance and benefits of HR KPI and Metrics
    • Difference between HR KPI and Metrics
    • Framework for KPI & Metrics
    • Blunders of not having these in place
  • Types of HR KPI’s
    • Compensation
      • Salary competitiveness
      • Healthcare and employee benefits
      • Employee productivity rate Return on Investment
    • Employment
      • Employee tenure
      • Absenteeism rate
      • Termination rate
      • Cost per employee
      • Training cost and effectiveness
    • Cultural
      • Employee satisfaction
      • Leaves provided and availed
      • Organizational culture training
      • Employee promotion rate
    • Performance
      • Competency percentage
      • Internal job posting (IJP’s)
      • On Job Training (OJT)
      • Feedback mechanism
  • Steps to Designing KPI’s
    • Identifying the key strategic objectives
    • Defining success for each objective
    • Deciding on how to measure the success
    • Writing the KPI’s
    • Defining levels- [example: 1(Basic)-5(Expert)] and clear description of each level
    • Identify the level of performance expected for each role in a particular department
  • Key Areas to Track and Monitor
    • Sales and marketing KPI’s
    • Financial KPI’s
    • HR and change management KPI’s
    • IT and customer service KPI’s
    • Health and safety KPI’s
  • Important Metrics to Consider
    • Determining whether on track to reach the goal
    • Evaluating the success of the strategies based on the key metrics
    • Analyzing and assessing the area of improvement
    • Recognizing opportunities and challenges
    • Customer satisfaction
    • Organizational success
  • Most Important Financial KPI’s
    • Revenue Growth calculation
    • Source of income
    • Revenue concentration
    • Tracking profitability over time
    • Working capital
  • Important Training KPI’s to Track
    • Qualifying ratio of activities
    • Average test score
    • Percentage of training completion
    • Competency rate
    • Compliance rate
    • Absenteeism rate
    • Complete training duration
  • Types of Performance Indicators
    • Quantitative and qualitative indicators
    • Leading and lagging indicators
    • Input and output indicators
    • Process indicators
    • Directional and actionable indicators
    • Financial indicators
  • Strategically Planning the KPI’s
    • Focusing on performance metrics
    • Using the right tools and software
    • Appointing a responsible employee to track and maintain reports
  •  Basic KPI Formulae to Quantify Performance
    • Counting
      • Customer satisfaction
      • Accidents at workplace
      • Total sales
    • Percentages
      • Percentage customer satisfaction
      • Employee engagement
      • The positive outcome of the sales call
    • Sums or Totals
      • Time spent in sales calls
      • Sales revenue invoiced
    • Averages
      • Average customer satisfaction
      • Average days lost
      • Average sales revenue against the call made
    • Ratios
      • Sales revenue received divided to revenue invoiced
      • Sales revenue divided by the time required in generating revenue

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:

  • Lectures and Visual Presentations:

    • Theoretical lectures are presented through PowerPoint presentations, videos, and short films, providing a comprehensive and enjoyable learning experience.

  • Scientific Assessment:

    • Trainees are thoroughly assessed before and after the training program to ensure the desired objectives are achieved and to provide necessary guidance.

  • Brainstorming and Role-playing:

    • Innovation and problem-solving are encouraged through brainstorming sessions and role playing experiences.

  • Practical Cases:

    • Practical learning is emphasized through cases relevant to the subject matter and the nature of work for the trainees, contributing to the development of practical skills.

  • Final Evaluation and Certificates:

    • A comprehensive assessment is conducted at the end of the program. Trainees are awarded attendance and participation certificates recognized by the European Quality for Training and Administrative Consultations, provided they have completed at least 80% of the program days.

  • Training Materials:

    • Professional trainers and experts in various fields create scientific and practical training materials, which are printed and retained, and distributed on CD or flash drives to ensure easy access to the content.

  • Post-Training Follow-up:

    • European Quality for Training and Administrative Consultations provides continuous support after the training program. This support includes additional consultancy sessions or workshops to ensure the continuity of learning and the application of acquired skills in the working environment.

  • Customized Training Programs:

    • Training programs are designed to meet the needs of individual companies and institutions. Client needs are carefully analyzed to ensure that the training content aligns with their specific objectives and achieves the desired impact.

  • Utilizing Technology:

    • Training incorporates modern techniques such as online platforms and distance learning to provide flexible and effective learning experiences. Participants can access educational resources online and engage in discussions and online workshops.

  • Specialized Trainers:

    • Trainers and lecturers are carefully selected to ensure they have high expertise in their fields. Experience and professionalism are added to the training to ensure the delivery of high-quality content and effective learning experiences.

  • Encouraging Participation:

    • European Quality encourages active participation and interaction during training sessions. Interactive activities such as group discussions and collective exercises are organized to stimulate effective participation in the learning process.

  • Focus on Personal Transformation:

    • Participants are encouraged to think critically and develop problem-solving skills and decision making abilities. They are guided towards achieving personal and professional transformation, leading to improved performance in their work areas.

  • Continuous Assessment:

    • Continuous assessments are provided to evaluate participants performance and their understanding of the training materials. This assessment is used to modify the training program if necessary and ensure the desired results are achieved.

  • Terms and Conditions:

    • Terms and conditions apply to all training programs. It is assumed that registering for any training program implies the participants agreement to these terms, including registration, payment, and cancellation policies.

  • Prices and Discounts:

    • It is noted that the prices displayed on the website do not include a 5% value added tax. All prices are subject to discounts according to the companys policies.

European Quality of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.

European Quality for Training and Consultancy is certified

ISO 9001-2015

All rights reserved

Course Options

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49
17 Feb 2025   :  28 Feb 2025
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23 Feb 2025   :  06 Mar 2025
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03 Mar 2025   :  14 Mar 2025
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14 Apr 2025   :  25 Apr 2025
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7950$
21 Apr 2025   :  02 May 2025
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8950$
21 Apr 2025   :  02 May 2025
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12950$
27 Apr 2025   :  08 May 2025
Dubai
4950$
28 Apr 2025   :  09 May 2025
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8450$
04 May 2025   :  15 May 2025
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12 May 2025   :  23 May 2025
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12950$
12 May 2025   :  23 May 2025
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8450$
19 May 2025   :  30 May 2025
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4950$
26 May 2025   :  06 Jun 2025
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26 May 2025   :  06 Jun 2025
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26 May 2025   :  06 Jun 2025
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01 Jun 2025   :  12 Jun 2025
Amman
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02 Jun 2025   :  13 Jun 2025
Barcelona
7950$
08 Jun 2025   :  19 Jun 2025
Salalah
6450$
15 Jun 2025   :  26 Jun 2025
Doha
5950$
23 Jun 2025   :  04 Jul 2025
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7950$
30 Jun 2025   :  11 Jul 2025
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5950$
06 Jul 2025   :  17 Jul 2025
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3950$
14 Jul 2025   :  25 Jul 2025
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7950$
20 Jul 2025   :  31 Jul 2025
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5950$
27 Jul 2025   :  07 Aug 2025
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4950$
03 Aug 2025   :  14 Aug 2025
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5750$
04 Aug 2025   :  15 Aug 2025
Athens
7950$
10 Aug 2025   :  21 Aug 2025
Marrakech
5950$
11 Aug 2025   :  22 Aug 2025
Copenhagen
7950$
18 Aug 2025   :  29 Aug 2025
Berlin
7950$
25 Aug 2025   :  05 Sep 2025
Tbilisi
7450$
25 Aug 2025   :  05 Sep 2025
Roma
7950$
25 Aug 2025   :  05 Sep 2025
San Francisco
12950$
31 Aug 2025   :  11 Sep 2025
ON LINE
2950$
01 Sep 2025   :  12 Sep 2025
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12950$
08 Sep 2025   :  19 Sep 2025
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6950$
15 Sep 2025   :  26 Sep 2025
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15 Sep 2025   :  26 Sep 2025
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23 Nov 2025   :  04 Dec 2025
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4950$
01 Dec 2025   :  12 Dec 2025
Prague
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