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Cities

Dubai

Maintenance Contracting & Outsourcing

ID  388

Maintenance Planning and Asset Management Training Courses

Maintenance Contracting & Outsourcing

Dubai

Hotel Name
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02 Feb 2025 : 06 Feb  2025

25 Hours

3450 USD

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Training Details

Introduction

In the competitive environment of today, availability and reliability of assets are more than ever an important issue. A significant trend in maintenance is outsourcing maintenance activities to contractors. Maintenance contracts are being applied as a highly effective way to manage and control the relationship between the service provider and the end-user, both internally and externally. It manages the expectations of both parties, sets out the parameters of responsibility and offers performance indicators.

This training seminar will ensure that you understand how to decide rationally what maintenance activities to outsource and what not, how to select the best maintenance contractor and how to evaluate the delivered performance of all parties involved. You will understand the different contract types, get the most from your contracts, avoid the potential pitfalls and improve the performance of your assets. Maintenance contracts used in several branches will be discussed. You will have the opportunity to discuss the existing contracts used in your organization. Through a combination of formal lectures and group work, you will leave the seminar with the tools to improve your contracts and contract management.

This seminar introduces participants to the skills and knowledge areas of Maintenance Contracts & Outsourcing of today, such as:

  • Understanding Outsourcing considerations
  • Contracting types, incl. Service Level Agreements
  • Key Performance Indicators to monitor performance
  • Developing contracts – the contracting cycle
  • Negotiating skills
  • Continuous improvement and performance management: how to evaluate the performance with all parties involved

Seminar Objectives

 The delegates will:

Understand how to decide rationally what maintenance activities to outsource and what not

Learn the features, functions and benefits of lean maintenance contracts

Understand the different types of maintenance contracts (incl. Service Level Agreements) and when/how to apply them

Learn how to define service levels and monitor the contractor performance

Learn how to develop and negotiate a maintenance contract

Recognize the pitfalls

Understand how to evaluate the delivered performance of all parties involved

Learn how to implement maintenance contract management

Training Methodology

 The seminar will be conducted along interactive workshop principles. There will be a variance of lectures, case studies, video material and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Organisational Impact

The organisation will understand how to outsource maintenance activities in a professional way.

Be able to apply proper maintenance contracts very fast.

Provide instruments to improve maintenance contract management in both short as well as long term.

Ensure that you will get the most out of your maintenance contracts.

Avoid potential pitfalls regarding developing and managing maintenance contracts.

Saving time, money and irritation on both sides.

Personal Impact

By attending the seminar, participants:

Gain understanding and practical insight of outsourcing and contracting aspects.

Improve level of personal knowledge.

Will be more professional in contracting processes and negotiations.

Work more effectively by applying the right approach.

Add value for themselves

Be able to plan and develop a future career.

Who Should Attend?

All professionals negotiating, managing and verifying maintenance contracts

Teams who have been assigned the responsibility of establishing a maintenance contract will find it extremely useful to attend this seminar as a unit

Anyone who wishes to update themselves on Maintenance Contracts & Outsourcing

Programme Outline

Day 1 Outsourcing Considerations

  • Introduction to program
  • Introduction delegates
  • Asset management
  • The business impact of maintenance
  • Considerations in outsourcing maintenance – what to outsource and what not?
  • Activity on asset matrix
  • Risks involved
  • Case study: Outsourcing maintenance activities

Day 2Maintenance Contracts

  • Maintenance contract types
  • Parties involved
  • The tendering process – modern ways of tendering
  • Choosing the right contractor
  • Costing the service
  • Defining Key Performance Indicators to monitor the performance of all parties involved
  • Use of Balanced Scorecard with performance contracts
  • Interactive exercise and examples

Day 3 Developing the Maintenance Contract

  • Vendor management
  • The contracting cycle
  • Assemble a team
  • Assess, determine and specify the required service levels
  • Writing the contract – contents of a maintenance contract
  • Interactive exercise: review some existing contracts
  • Implementing contract management – how to make it work (performance management)
  • Periodic evaluation & improvement

Day 4Grounding and Negotiating the Contract

  • Expectations about availability, reliability and costs
  • The extensive preventive maintenance schedule – “tricks” of maintenance contractors
  • The seven steps to develop a risk based maintenance concept
  • Using the maintenance concept to negotiate more effectively lean maintenance contracts
  • Negotiating the contract – negotiation ploys
  • Negotiating the contract – negotiation tactics
  • Negotiating tips
  • Interactive exercise and role play regarding negotiating

Day 5 Final Workshop

  • Development of a maintenance contract in groups
  • Defining the requirements and service levels
  • Develop the offer
  • Selection criteria
  • Presenting the bid
  • Closing the contract
  • Evaluation of results
  • Wrap-up

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:

  • Lectures and Visual Presentations:

    • Theoretical lectures are presented through PowerPoint presentations, videos, and short films, providing a comprehensive and enjoyable learning experience.

  • Scientific Assessment:

    • Trainees are thoroughly assessed before and after the training program to ensure the desired objectives are achieved and to provide necessary guidance.

  • Brainstorming and Role-playing:

    • Innovation and problem-solving are encouraged through brainstorming sessions and role playing experiences.

  • Practical Cases:

    • Practical learning is emphasized through cases relevant to the subject matter and the nature of work for the trainees, contributing to the development of practical skills.

  • Final Evaluation and Certificates:

    • A comprehensive assessment is conducted at the end of the program. Trainees are awarded attendance and participation certificates recognized by the European Quality for Training and Administrative Consultations, provided they have completed at least 80% of the program days.

  • Training Materials:

    • Professional trainers and experts in various fields create scientific and practical training materials, which are printed and retained, and distributed on CD or flash drives to ensure easy access to the content.

  • Post-Training Follow-up:

    • European Quality for Training and Administrative Consultations provides continuous support after the training program. This support includes additional consultancy sessions or workshops to ensure the continuity of learning and the application of acquired skills in the working environment.

  • Customized Training Programs:

    • Training programs are designed to meet the needs of individual companies and institutions. Client needs are carefully analyzed to ensure that the training content aligns with their specific objectives and achieves the desired impact.

  • Utilizing Technology:

    • Training incorporates modern techniques such as online platforms and distance learning to provide flexible and effective learning experiences. Participants can access educational resources online and engage in discussions and online workshops.

  • Specialized Trainers:

    • Trainers and lecturers are carefully selected to ensure they have high expertise in their fields. Experience and professionalism are added to the training to ensure the delivery of high-quality content and effective learning experiences.

  • Encouraging Participation:

    • European Quality encourages active participation and interaction during training sessions. Interactive activities such as group discussions and collective exercises are organized to stimulate effective participation in the learning process.

  • Focus on Personal Transformation:

    • Participants are encouraged to think critically and develop problem-solving skills and decision making abilities. They are guided towards achieving personal and professional transformation, leading to improved performance in their work areas.

  • Continuous Assessment:

    • Continuous assessments are provided to evaluate participants performance and their understanding of the training materials. This assessment is used to modify the training program if necessary and ensure the desired results are achieved.

  • Terms and Conditions:

    • Terms and conditions apply to all training programs. It is assumed that registering for any training program implies the participants agreement to these terms, including registration, payment, and cancellation policies.

  • Prices and Discounts:

    • It is noted that the prices displayed on the website do not include a 5% value added tax. All prices are subject to discounts according to the companys policies.

European Quality of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.

European Quality for Training and Consultancy is certified

ISO 9001-2015

All rights reserved

Course Options

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Training other dates & Locations
77
02 Feb 2025   :  06 Feb 2025
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3450$
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Cape Town
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Sydney
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09 Feb 2025   :  13 Feb 2025
Salalah
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23 Feb 2025   :  27 Feb 2025
Riyadh
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23 Feb 2025   :  27 Feb 2025
Cairo
2950$
02 Mar 2025   :  06 Mar 2025
Dubai
3450$
03 Mar 2025   :  07 Mar 2025
Kuala Lumpur
4450$
03 Mar 2025   :  07 Mar 2025
Cyprus (Larnaka)
5450$
14 Apr 2025   :  18 Apr 2025
London
5450$
21 Apr 2025   :  25 Apr 2025
Madrid
5450$
27 Apr 2025   :  01 May 2025
Kuwait
3750$
28 Apr 2025   :  02 May 2025
Beijing
5450$
04 May 2025   :  08 May 2025
Amman
3450$
04 May 2025   :  08 May 2025
Dubai
3450$
05 May 2025   :  09 May 2025
Florida
7450$
05 May 2025   :  09 May 2025
Zurich
5950$
05 May 2025   :  09 May 2025
Jakarta
3950$
11 May 2025   :  15 May 2025
Sharm El Sheikh
3450$
11 May 2025   :  15 May 2025
Doha
4150$
11 May 2025   :  15 May 2025
Jeddah
3450$
19 May 2025   :  23 May 2025
Paris
5450$
19 May 2025   :  23 May 2025
San Francisco
7450$
25 May 2025   :  29 May 2025
Dubai
3450$
25 May 2025   :  29 May 2025
Casablanca
4450$
02 Jun 2025   :  06 Jun 2025
Amsterdam
5450$
09 Jun 2025   :  13 Jun 2025
Geneva
5450$
09 Jun 2025   :  13 Jun 2025
Barcelona
5450$
16 Jun 2025   :  20 Jun 2025
Vienna
5450$
23 Jun 2025   :  27 Jun 2025
Munich
5450$
29 Jun 2025   :  03 Jul 2025
Dubai
3450$
30 Jun 2025   :  04 Jul 2025
Istanbul
3450$
06 Jul 2025   :  10 Jul 2025
Alkhobar
3450$
07 Jul 2025   :  11 Jul 2025
Toronto
6450$
13 Jul 2025   :  17 Jul 2025
Manama
3450$
21 Jul 2025   :  25 Jul 2025
Stockholm
5450$
28 Jul 2025   :  01 Aug 2025
Boston
7450$
03 Aug 2025   :  07 Aug 2025
ON LINE
2250$
03 Aug 2025   :  07 Aug 2025
Dubai
3450$
04 Aug 2025   :  08 Aug 2025
Roma
5450$
11 Aug 2025   :  15 Aug 2025
Prague
5450$
18 Aug 2025   :  22 Aug 2025
Dublin
5450$
24 Aug 2025   :  28 Aug 2025
Marrakech
4450$
25 Aug 2025   :  29 Aug 2025
Athens
5450$
01 Sep 2025   :  05 Sep 2025
Tbilisi
5450$
01 Sep 2025   :  05 Sep 2025
California
7450$
01 Sep 2025   :  05 Sep 2025
Washington
7450$
07 Sep 2025   :  11 Sep 2025
Cairo
2950$
07 Sep 2025   :  11 Sep 2025
Riyadh
3450$
14 Sep 2025   :  18 Sep 2025
Dubai
3450$
15 Sep 2025   :  19 Sep 2025
Kuala Lumpur
4450$
22 Sep 2025   :  26 Sep 2025
London
5450$
28 Sep 2025   :  02 Oct 2025
Dubai
3450$
29 Sep 2025   :  03 Oct 2025
Madrid
5450$
05 Oct 2025   :  09 Oct 2025
Kuwait
3750$
06 Oct 2025   :  10 Oct 2025
Beijing
5450$
12 Oct 2025   :  16 Oct 2025
Amman
3450$
12 Oct 2025   :  16 Oct 2025
Sharm El Sheikh
3450$
13 Oct 2025   :  17 Oct 2025
Hong Kong
6450$
19 Oct 2025   :  23 Oct 2025
Jeddah
3450$
20 Oct 2025   :  24 Oct 2025
Jakarta
3950$
20 Oct 2025   :  24 Oct 2025
Milan
5450$
26 Oct 2025   :  30 Oct 2025
Dubai
3450$
27 Oct 2025   :  31 Oct 2025
Amsterdam
5450$
02 Nov 2025   :  06 Nov 2025
Casablanca
4450$
10 Nov 2025   :  14 Nov 2025
Paris
5450$
17 Nov 2025   :  21 Nov 2025
Geneva
5450$
23 Nov 2025   :  27 Nov 2025
Dubai
3450$
24 Nov 2025   :  28 Nov 2025
Vienna
5450$
24 Nov 2025   :  28 Nov 2025
Lisbon
5450$
01 Dec 2025   :  05 Dec 2025
Munich
5450$
08 Dec 2025   :  12 Dec 2025
Istanbul
3450$
14 Dec 2025   :  18 Dec 2025
Alkhobar
3450$
15 Dec 2025   :  19 Dec 2025
Toronto
6450$
21 Dec 2025   :  25 Dec 2025
Manama
3450$
28 Dec 2025   :  01 Jan 2026
Dubai
3450$
29 Dec 2025   :  02 Jan 2026
Copenhagen
5450$

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12 Courses

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Maintenance Planning, Scheduling and Control

ID 17

One week

Course Details

Dates & Locations

Process Plant Optimisation & Energy Conservation

ID 21

One week

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Dates & Locations

Vibration Monitoring, Analysis, Alignment & Balancing

ID 23

One week

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Dates & Locations

PORT MANAGEMENT AND OPERATIONS

ID 664

One week

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Dates & Locations

Maintenance Strategy Development and Cost Effective Implementation

ID 717

Two weeks

Course Details

Dates & Locations

The Complete Course on Facilities Management

ID 158

One week

Course Details

Dates & Locations

Professional Maintenance Planner

ID 718

One week

Course Details

Dates & Locations

Economic & Technical Evaluations in Engineering & Maintenance

ID 237

One week

Course Details

Dates & Locations

Fundamentals of Asset

ID 239

One week

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Dates & Locations

Machinery Failure, Vibration & Predictive Maintenance

ID 241

One week

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Dates & Locations

Maintenance Planning and Asset Management

ID 586

One week

Course Details

Dates & Locations

INTRODUCTION TO DATA MANAGEMENT FOR OPERATIONS

ID 588

One week

Course Details

Dates & Locations