TEL : 0097165364197
MOB : 00971566356223
Training Courses ,Seminars,Workshops and Conferences Specialist

 Home Management & Leadership Training Courses

European Quality training provides a training course in

Course: Leadership & Management Skills for Supervisors

Courses id
Start Date
End Date
Please fill in the following fields then the Print page link will be sent to your email
Mobile number with international key
For Complete
Note : In case you didn't see the email in your inbox please open the junk mail
Please fill in the following fields then the Brochour will be sent to your email
Mobile number with international key
For Complete
Note : In case you didn't see the email in your inbox please open the junk mail


As professionals are promoted into new positions of more responsibility they discover very quickly that a new set of leadership and management skills are required in addition to the knowledge and task skills gained from their experience in their previous positions. This programme will provide you with the leadership and management skills necessary for success in your position. In this training session you will learn how to:

  • Enhance your leadership and management skills
  • Effectively balance the roles of a productive manager
  • Motivate and coach your people for effective performance
  • Delegate the workload effectively and efficiently


This programme will prove to be a useful and productive resource for all those who are interested in developing their leadership and management skills. It will be of benefit to:

  • Newly promoted members of the management team
  • Technical staff planning to transition to a management position
  • Supervisors seeking to develop their supervisory skills
  • Team leaders interested in further management development
  • Managers interested in evaluating their current skill set
  • Managers seeking to enhance their managerial skills


  • Recognize the difference between managing and leading
  • Develop their skills of managing and leading
  • Devise a strategy to help “manage” their boss
  • Discover a variety of communication styles to effectively cope with different situations
  • Study the art of motivating employees
  • Consider methods for conducting effective performance appraisals with their staff
  • Create a plan of action to implement in their organization


Participants will learn by active participation during the programme through the use of a wide variety of instructional techniques. There will be group exercises to allow for a “hands on” approach to learning. Instructional films will be utilized to present “best practices” approaches. In addition there will be in depth discussion of critical success factors.


This programme covers all the essential skills needed by team leaders and managers to be effective in their positions. There will be discussions on the transition from a staff to a managerial position and the obstacles to a successful evolution. The programme will concentrate on the skills required to lead staff, motivate staff, communicate clearly and manage the outcomes expected by higher management within the organization. All participants will return to their organizations with a developed action plan to implement their learning from the programme into their daily routine at work.


DAY 1 - The Role and Responsibility of a Manager

  • What is management about?
  • The roles of management
  • Characteristics of an ideal manager
  • Barriers to effective management
  • Making effective decisions
  • Managing the relationship with your boss

DAY 2 - Communicating and Active Listening

  • Examining the different ways we communicate
  • Identifying obstacles to communication
  • Devising a strategy for effective communication
  • Active Listening-what is it?
  • Developing active listening skills
  • Using the right questions to get the right answers

DAY 3 - Motivating and Coaching your staff

  • Theories of Motivation-Maslow, Taylor, Hertzberg
  • The manager’s role in motivating others
  • Achieving the balance in reward vs. punishment
  • Developing your coaching skills
  • Strengthening you assets
  • Dealing with poor performers

DAY 4 - Delegating and Empowering your people

  • Obtaining the benefits of delegation
  • Overcoming the barriers to delegation
  • Delegation as opposed to abdication
  • Skills of effective delegation
  • Managing authority and responsibility
  • Developing a delegation action plan

DAY 5 - The Performance Review

  • Setting goals and objectives for your staff
  • Conducting the performance review
  • Obtaining the benefits of effective appraisal
  • Dealing with objective and subjective criteria
  • Managing disciplinary action
  • Appraising yourself for advancement 

The European Quality Center adopts modern methods of training and development and raising the efficiency of human resources development, so we follow:

  • Theoretical lectures through PowerPoint presentations and Visual presentations (videos and short films).
  • Scientific evaluation for the trainee (pre & post-evaluation).
  • Brainstorming, application and representation of roles.
  • Practical situations that are appropriate to the scientific material and with the nature of the work of trainees.
  • Tests at the end of the course.
  • The participant receives the scientific and practical material for the training program printed and saved on CD or Flash Memory.
  • Attendance reports for participants and final results reports with general evaluation of the program.
  • The scientific material of the training program is prepared in a scientific and professional manner, this is done by the best professors and trainers in all fields and all specialties.
  • At the end of the program, the trainee will receive a certificate of professional attendance, signed and certified by the European Quality Center for Training, Development and Consulting.
  • Opening hours from 9 am to 2 pm, the program includes a snack buffet during the lectures.
  • Daily buffet food throughout the days of the training program, with a closing lunch on the last day of the training program for the distribution of certificates and commemorative photographs to the attendees
Other dates for the Courses
Show all Date
Hide all Date

Subscribe to the mailing list to receive the latest offers Protection Status
Address : U.A.E - Sharjah
Fax : 0097165364197
P.O.BOX : 30566
Email :
Phone : 0097165364197
Mobile : 00971563356098

Training ، development and management consulting

Copyright © 2015 - All Rights Reserved
whatsapp image