Course Introduction
This advanced course provides a comprehensive framework for driving successful digital transformation initiatives within organizations. Participants will learn how to develop a strategic digital transformation roadmap aligned with their organizations’ objectives, ensuring long-term competitiveness. Through case studies and discussions, they will analyze real-world examples of effective and ineffective strategies, identifying key lessons for success.
A key focus of the course is change management, where participants will apply and explain best practices for navigating technological shifts, mitigating risks, and fostering an agile, innovation-driven culture. They will explore the role of Artificial Intelligence (AI), automation, Internet of Things (IoT), blockchain, and cloud computing, gaining hands-on insights into how these technologies optimize operations and enhance decision-making.
Furthermore, the course covers data analytics and predictive insights, equipping participants with the ability to make informed, data-driven strategic decisions. They will also assess and integrate emerging technologies into digital transformation plans, ensuring adaptability to industry disruptions. By the end of the course, participants will demonstrate leadership in digital transformation, balancing technological change with human impact while fostering innovation.
Course Methodology
This course employs a dynamic mix of interactive and practical learning methods to enhance participant engagement and knowledge retention.
These methods ensure that participants can effectively apply their learning within their own organizations and drive meaningful digital transformation initiatives.
Course Objectives
By the end of the course, participants will be able to:
- Develop a strategic digital transformation roadmap aligned with organizational objectives to achieve sustainable competitive advantage
- Apply and explain change management principles to navigate and lead digital transformation initiatives effectively
- Leverage and demonstrate AI, automation, and emerging technologies to optimize organizational operations and enhance efficiency
- Implement and evaluate data analytics and predictive insights to drive informed decision-making and business growth
- Integrate and assess blockchain, IoT, cloud computing, and metaverse applications into digital transformation strategies
Course Outline :
Developing a Strategic Digital Transformation Roadmap
- Business strategy and types of strategies
- Porter`s Five Forces and sustainable competitive advantages
- Effective and ineffective strategies
- Digital transformation strategy and its types
- Successful and failed digital transformation strategy examples
- Aligning digital transformation strategy with organizational strategy
- Differences between private and public sector strategies
- Introduction to the digital transformation roadmap
Managing Change in Digital Transformation
- Historical context of change management
- Incremental vs. exponential growth
- Key statistics, trends, and lessons from history
- Impact of failing to recognize change
- Strategies for managing the speed of change
- Best practices, processes, and risk management in change management
- Leadership in change management and human resources
Digital Transformation Tools and Frameworks
- Digital transformation frameworks and methodologies
- Key tools for digital transformation implementation
- Process automation in digital transformation
- Developing a digital innovation roadmap
- Success metrics for digital transformation projects
Artificial Intelligence (AI) and Automation in Digital Transformation
- Trends in AI and automation in the workplace
- Generative AI (GenAI) in business processes (e.g. ChatGPT, Autopilot)
- Microsoft Power Platform tools: Power Automate and Power Apps
- Robotic Process Automation (RPA) and its business applications
- Internet of Things (IoT) and robotics applications
- Industry-wide applications of AI and automation
- Function-specific applications in finance, marketing, and customer service
Emerging Technologies and Disruptive Trends
- Innovation and design thinking principles
- Business process reengineering for digital transformation
- Data analytics and predictive analytics for decision-making
- Cloud computing adoption and its business impact
- Blockchain use cases and business applications
- Metaverse applications and their role in digital business strategies