Introduction :
By attending this course, you will gain advanced skills to revolutionize HR management through AI-powered solutions. You will learn to identify HR functions that can benefit from AI, enabling you to enhance efficiency, improve decision-making, and optimize workforce management.
Through hands-on exercises, such as developing chatbot prototypes and analyzing employee sentiment using AI-driven platforms, you will experience practical applications of AI in HR. The course also covers Robotic Process Automation (RPA), allowing you to automate repetitive tasks and focus on strategic HR initiatives.
By mastering these cutting-edge tools, you will stay ahead in the rapidly evolving HR landscape, leveraging AI to enhance organizational performance and foster a more engaging work environment. Whether you are new to AI or seeking to deepen your expertise, this course offers actionable strategies and practical tools to make a meaningful impact in your HR role.
Course Objectives
By the end of the course, participants will be able to:
- Identify key HR processes that can be enhanced through artificial intelligence
- Build a prototype of an AI-powered HR bot to address employee inquiries about HR policies and procedures
- Practice HR-related text analysis coming from engagement surveys, grievance meetings, and interviews using sentiment analysis platforms
- Develop a chatbot prototype for automating responses to frequently asked employee questions about benefits and payroll
- Demonstrate the use of a Robotic Process Automation platform to automate sample employee communication tasks
Course Outline
Artificial Intelligence in HR
- The Role of AI in Transforming HR Processes
- Challenges of AI-Free HR
- HR Processes Suitable for AI Enhancement:
- Exploring AI Applications in HR Practices
- Ethical Considerations of AI in HR
Building an AI-Powered HR Bot
- AI-Powered HR Bots: Definition and Key Features
- Defining Chatbot Objectives and Understanding User Needs
- Hands-On Session: Designing a Basic HR Bot
- Enhancing Functionalities for Employee Inquiries
- Testing, Refining, and Deploying an HR Bot Prototype
Leveraging Sentiment Analysis in HR
- Understanding Sentiment Analysis
- Platforms and Tools for Text Sentiment Analysis
- Hands-On Exercise: Analyzing Sample Text Data from Surveys
- Analyzing Sample Text Data from Meeting Transcripts
- Interpreting Sentiment Analysis Outcomes
- Ethical Considerations in Sentiment Analysis
Developing a Chatbot for FAQs
- The Impact of FAQs on HR Efficiency
- Designing Chatbot Workflows for Addressing FAQs
- Enhancing Chatbot Responses with Employee Benefits Information
- Hands-On Session: Building a Chatbot Prototype for FAQ Automation
- Integrating the Chatbot with Existing HR Systems
Automating HR Tasks with RPA
- Introduction to Robotic Process Automation (RPA)
- RPA Applications in HR
- Identifying HR Tasks Suitable for Automation
- Overview of Popular RPA Platforms
- Hands-On Session: Automating Sample HR Communication Tasks
- Assessing and Optimizing RPA Workflows
Target Audience Titles:
- HR Managers
- HR Specialists
- Organizational Development Professionals
- Recruitment and Talent Management Professionals
- HR Data Analysts
- IT Professionals in HR
- Executives and Decision-Makers
- AI and Automation Enthusiasts in HR