introduction:
To promote the culture of ceremonies, protocols, and refined behavior/etiquette, and establish a solid foundation for their practice in accordance with the requirements of contemporary international communication, suitable for various political, cultural, and social situations and events.
Objectives:
- Introduce participants to the concept and importance of etiquette and protocol.
- Develop individual skills necessary for applying the rules and principles of ceremonies and protocol in conferences, meetings, banquets, and official guest reception methods for visiting delegations.
- Familiarize participants with the skills required to prepare and organize meetings, committees, seminars, and conferences.
Results:
- Participants possess comprehensive theoretical knowledge of the history of ceremonies, protocol, etiquette, and their principles and practice rules.
- Appropriate and proper performance in the fields of ceremonies, protocol, and etiquette.
- Participants have the necessary individual skills for appropriate behavior in various situations and occasions.
Target Audience
- General managers and board members.
- Professionals in diplomatic fields, public relations, customer service, and ceremony management.
- Companies interested in entering the market of organizing conferences and exhibitions.
- All individuals interested in developing their personal skills in this field.
Outline:
- Introduction and objectives of the training program.
- Historical introduction.
- Presentation and definition according to the principles of protocol.
- Conferences, seminars, and meetings.
- Reports, memoranda, agreements.
- Delegations' visits and program arrangements.
- Precedents - invitations and banquets.
- Dress code and attire.
- Advantages and qualifications of ceremony personnel.
- Telephone etiquette.
- Cases, workshops, and practical applications.
- Evaluation and conclusion of the training program.