Introduction:
In a world of rapid technological advancements and accelerating economic transformations, understanding how to manage change and improve the work environment becomes crucial for organizations to remain competitive and sustainable. The aim of the training program, "Integrated Approach to Change Management and Continuous Development Skills," is to deepen participants` knowledge of innovative approaches to initiating change and effectively addressing global challenges.
Course Objectives:
- Deepen participants` understanding of innovative approaches to driving change and improving organizational climate to address global challenges effectively.
- Refine and develop participants` skills through practical application of change initiation and management methods, utilizing continuous development and improvement skills.
- Introduce participants to the concept, importance, and stages of planning to achieve work objectives.
- Familiarize participants with scientific methods for the stages of innovation in developing a business plan and monitoring systems.
- Enhance participants` skills in formulating and preparing plan objectives based on an analysis of the current state of the institution.
- Introduce participants to the nature of plan implementation procedures and corrective actions, while understanding the justifications necessitating the drawing and adoption of such actions.
- Develop participants` skills in utilizing effective administrative monitoring and follow-up methods creatively and innovatively within their work context.
Course Outline :
Modern Concepts of Change Management and Work Climate Improvement.
Reasons Calling for Change:
- Indicators for Measuring Current Organizational Efficiency
- Signs of an Ailing Organization and Rationales for Organizational Reassessment and Development
- Concepts of Organizational Development and the Essence of Growth
- Who Undertakes the Diagnostic Study?
Change Management:
- The Acceptance of Change
- Resistance to Change, its Causes, Means, Forms, and Influencing Factors
- Management and Measures to Reduce Resistance to Change.
Planning for Change:
- Setting New Objectives
- Identifying New Performance Indicators
- Implementing Development and Change Programs
Responsibilities of a Development Expert:
- The role, positions, and methods of the development expert.
- The role of training programs in change.
- Building the work team in light of change.
- Analyzing exchange relationships, confrontation, and impact feedback.
- Methods of addressing employee resistance and improving the work environment.
- Modern Change Strategies in Organizations.
- Objectives of Total Quality Management (TQM) and its principles.
Continuous Improvement Strategies
- Focus on Internal and External Customers.
- Process Improvement and Steps for Process Improvement.
- Participation, Involvement, and Empowerment.
- Improving Work Results.
- Total Quality Management (TQM)
Continuous Improvement
- Balanced Scorecard (BSC)
- Six Sigma
- Case Studies and Practical Workshops
- Evaluation and Conclusion of the Training Program