Leading and Managing Change

Code

624

Start Date

2025-11-23

End Date

2025-11-27

City

Stockholm

Price

4950 $

Language

Participants

1-15

Hotel

Hotel Meeting Room

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The Programme Content

Foundations of Change

Welcome, Introductions, Programme Objectives, Personal Objectives and ‘Ground Rules’
“Seescapes” and “Soundscapes” – how change has been a constant in your lives
Business Strategy and Change
- The Importance of Strategy
- Defining Strategy
- Strategic Drift
- STEEPLE Analysis
Where is your Organisation Now?
Drivers of Change
Business Drivers of Change
McGahan’s Trajectories of Industry Change
Competitive Strength and Competitive Advantage

Generating Momentum and Leading Change

Leading strategic and cultural change
Models of change
Planning for change: Kotter’s Eight Stage model
Gaining support
Overcoming resistance
Addressing individual resistance. Winning hearts and minds

Preparing for Change

Why Change often Fails
- Commonest causes of failure in change initiatives and what to do about them
Causal model of Change
Burke-Litwin
Financial Perspective
Customer Perspective
Business Process Perspective
Learning and Growth Perspective
The Balanced Scorecard
Organisational Fitness Model
The Sigmoid Curve
Change in Teams
Force Field Analysis
- Helpers and Blockers for Change
Porters’ 5 forces
McKinsey 7s
Change Readiness
Organisational Fitness
Timing of Change
Analytical tools

People and Change

Reactions to Change

Managing Reactions to Change
Personal Effects of Change
The Emotional Loop
Glasser’s Drivers
ABCD theory
Pink’s “Drive” theory: rewards and cognitive skills
Herzberg – Hygiene and Motivational factors
Stakeholder Mapping
Stakeholder Management
Stakeholder Value
RACI Analysis
Kano’s Customer Satisfaction Model
Motivation to Change
Stakeholders and Shareholders
Delighting our Clients and Customers with Change

Leading and Managing Change

Leading and Managing Change
- The Leader as Role Model
  - Essential Qualities of a Change Leader
  - The VIVE™ model as the basis for Change Leadership
- Kotter - Top Down Leadership
- Balogun and Johnson’s – Middle-out Leadership
- Kaizen – Incremental Change
Communicating Change
The “Skyscraper” model for Communicating Change
Winning Hearts and Minds
Delegation, Empowerment and Trust

Culture and Change

Cultural Dimensions of Change
- Corporate Culture
  - Edgar Schein
  - Cameron and Quinn Culture Audit
- National Culture
- Trompenaars and Hofstede
Building a Learning Organization & teamwork
Single and Double Loop Learning
Systems Thinking
- Laws of the Fifth Discipline
Detailed Action Planning Session
- Individual Action Planning
- Paired Challenge, Coaching and Discussion
- Plenary Declaration of Actions

Inspirational leadership: future action and intent

The anatomy of leadership
Inspiring by creating meaning: building a compelling vision
Inspiring through communication: elevator speech
Inspiring through trust
Use inspiration in mentoring and coaching others

Leading the Strategic Skills

Building trust and encourage teamwork
Behaviours, values and stakeholder for support the vision
The leadership qualities that will deliver the vision
Two fundamental questions on leadership
Inspiring others
My leadership challenge

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