Enhancing Performance Through Change Management and KPIs

Code

875

Start Date

2025-11-23

End Date

2025-11-27

City

Beirut

Price

2950 $

Language

Participants

1-15

Hotel

Hotel Meeting Room

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Introduction

Organizations operate in a constantly changing environment, requiring them to adapt and evolve. In this training course, we will explore how change management can contribute to enhancing the overall performance of the institution. We will also focus on identifying and measuring key performance indicators to ensure the achievement of institutional objectives.

Objectives:

Understand the fundamentals of change management and its application within the organizational context.
Learn how to analyze and evaluate the organizational environment to understand the need for change.
Identify and apply key performance indicators to measure performance improvement.
Develop communication and interaction skills to facilitate change processes within the institution.
Build a training action plan to implement effective and measurable changes.

Target Audience:

Institutional leaders and executive managers: To understand how to implement change processes and improve organizational performance.
Management and project teams: To acquire change management skills and achieve organizational goals.
Decision-makers: To enhance their ability to analyze the business environment and make strategic decisions.
Human resources specialists: To understand how to integrate change processes with human resource management and motivate teams.
Anyone working in change management or performance measurement fields: To enhance their skills and understanding of fundamental concepts and tools in these areas.
Individuals interested in improving organizational process effectiveness: Whether in the public or private sectors.

Outline:

Change Management
- Introduction to Change Management.
- Understanding Organizational Dynamics and Change Stages.
- Assessing the Organization's Change Capability.
- Applying Effective Strategies for Change Management.
Analysis of the Organizational Environment
- Examining the Business Environment and Identifying Challenges.
- Assessing Organizational Culture and its Impact on Change.
- Analyzing Current Capabilities and Skills.
Performance Indicators and Goal Measurement
- Introduction to Performance Indicators.
- Setting and Detailing Strategic Goals.
- Developing an Effective Performance Measurement System.
Developing Communication Skills
- The Importance of Communication in Change Processes.
- Analyzing Stakeholder Groups and Directing Communication.
- Utilizing Effective Communication Techniques.
Designing an Action Plan for Change Implementation
- Analyzing Results and Learning from Experiences.
- Building a Training Action Plan for Change Implementation.
- Monitoring and Evaluating Performance After Change.
Motivation and Rewards Strategies
- Understanding the Importance of Motivation in Change Processes.
- Analyzing Motivation Patterns for Teams and Individuals.
- Implementing Rewards Strategies to Enhance Participants' Desire for Change.
Social Interaction and Resistance Management
- Understanding the Role of Social Interaction in Achieving Change.
- Analyzing Resistance Causes and Applying Strategies to Overcome Them.
- Building Skills in Managing Difficult Situations and Sensitive Conversations.
- Case Studies and Practical Workshops
- Evaluation and Conclusion of the Training Program.

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To view the terms and conditions for the training program locations, please click here.

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ISO 9001-2015

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Enhancing Performance Through Change Management and KPIs

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