Course Introduction :
This course provides hands-on training in the installation, configuration, optimization and upgrading of computer systems. As a practical course, the focus is to impart useful skills on the students in order to enhance ability to install, troubleshoot, repair and maintain computer systems. Topics to be covered include introduction to computer systems, computer system parts, maintenance techniques, approaches and tools; diagnostic techniques; system assembly and installation; troubleshooting and repair of computer systems and accessories; portable computers, etc.
Course Objectives
The objectives of this course are to:
- introduce students to the installation, configuration, optimization and upgrading of computer systems.
- introduce students to troubleshooting and maintaining the computer system.
- provide students with opportunities to develop basic techniques with respect the hardware of a computer system.
COURSE LEARNING OUTCOMES / COMPETENCIES
Upon successful completion of this course, the student will be able to:
- explain how a PC works and understand the relationship between hardware and software.
- classify and explain the function of different computer hardware components.
- understand purpose and functions of an operating system (OS).
- understand the purpose and functions of the computer peripherals.
- understand diagnostic procedures and troubleshooting techniques to personal computers, portable devices, operating systems and computer peripherals.
(Skills)
- install, configure, optimize and upgrade personal computers.
- install, configure, optimize and upgrade the portable computers.
- install, configure, optimize and upgrade the operating system.
- to be able to perform diagnostic procedures and troubleshooting techniques to personal computers, portable devices, operating systems and computer peripherals.
Course Outline :
- Review syllabus; introductions, safety, external components and peripherals, internal desktop components
- Performance of components/system assembly
- Personal computers
-
- Install, configure, optimize and upgrade personal computer components
- Add, remove and configure internal and external storage devices
- Install display devices
- Add remove and configure basic input and multimedia device.
- Trouble shooting guide to personal computers and be able to identify:
- Tools
- Diagnostic procedures, troubleshooting techniques for personal computer components
- Laptop and portable devices
- Identify the fundamental principles of using laptops and portable devices
- Identify and distinguish between mobile and desktop motherboard and processors including throttling, power management and Wi-Fi.
- Install, configure, optimize and upgrade laptop and portable devices Add, remove and configure internal and external storage devices of laptop and portable devices specific hardware such as peripherals, hot swappable devices and non-hot swappable devices
- Trouble shooting guide to laptops and portable devices and be able to identify:
- Tools
- Diagnostic procedures
- troubleshooting techniques for laptops and portable devices
- Operating systems
- Identify the fundamental principles of using operating systems
- Identify and distinguish between operating systems
- Identify names, purposes and characteristics of the primary operating system components including registry, virtual memory and file system
- Describe features of operating system interfaces
- Identify names, locations, purposes and characteristics of operating system files
- Identify concept and procedures for creating, viewing, managing disks, directories and files in operating systems
- Install, configure, optimize and upgrade operating systems
- Identify procedures for installing operating systems
- Identify procedures for upgrading operating systems
- Install/add a device including loading, adding device drivers and requirements.
- Identify procedures and utilities used to optimize operating systems
- Perform preventive maintenance on operating systems
- Describe common utilities for performing preventive maintenance on operating systems
- Security
- · Identify the fundamental principles of security ·
- Identify names purposes and characteristics of hardware and software security
- Identify names purposes and characteristics of wireless security
- Identify names purposes and characteristics of data and physical security
- Describe importance and process of incidence reporting
- Recognize and respond appropriately to social engineering situations
- Install, configure, optimize and upgrade security
- Install, configure, optimize and upgrade software and data security
- Diagnose and troubleshoot hardware, software and data security issues
- Perform preventive maintenance techniques for computer security
Implement software security preventive maintenance techniques such as installing service packs and patches and training users about malicious software prevention technologies.