Building Services deliver the comfort, security, safety, communication, protection, movement and control that tenant’s need in their buildings. Without these different systems, the modern Built Environment would simply not function. The correct management, operation and maintenance of these Building Services systems is therefore crucial.
This course begins by examining different Building Services systems and the crucial role they play in making properties work. The course then explores the categories of Building Services to understand different systems and their maintenance requirements. As the course progresses, common maintenance terminology and the procurement of maintenance services are also discussed.
The course will highlight the best methods in the area and inspires participants to ensure that building services perform at their optimal level.
Course Outline :
Day One : Introduction to Building Services
- Building Services – What they are and why they are important
- The key elements of Building Services systems
- The categories of Building Services systems
- Maintenance & Asset Management as a business process
- Asset management landscape model – The asset management system
- Strategy framework
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- Line of sight
- Asset management planning / strategic property management
- Asset management policy, asset strategy (demand analysis / asset policy), asset management strategy, maintenance strategy
- Maintenance & asset management objectives (goal setting)
- (Strategic) Asset management plan & maintenance reference plan
- Feedback & improvement
Day Two : Building Services Maintenance
- Maintenance – What it is and why it matters
- Common terms used in Building Services maintenance
- Delivering a maintainable building
Day Three : Building Services Maintenance Standards
- SFG20 – The standard specification for maintenance of Building Services
- Building Services systems and their maintenance (part 1)
- Sanitary installations
- Services equipment
- Disposal installations
- Water installations
- Heat sources
Day Four : Risk Identification, Assessment & Management
- Identification & assessment of risk in building & facilities maintenance
- Risk management
- Risk matrix
- Risk register
- Safety management system
- Contingency planning
- Stakeholder Analysis – Stakeholder Risks
- Risk based maintenance concept for buildings and facilities
Day Four : Outsourcing and Contracting
- What to outsource and what not
- Choosing the right contractor
- Contract types
- The contracting cycle
- Measuring the performance of the contractor
- Vendor management
Financial Aspects
- Insight in financial management basics
- Cashflow
- CAPEX/OPEX
- Working capital
- Budgeting principles
- An introduction to Life Cycle Costing and Nett Present Value
- Insight in funding of investments in buildings and facilities and the need for a long term investment & maintenance plans