Cities

Cairo

Interpersonal Communication

ID  1078

PR, Marketing & Customer Service Training Courses

Course : Interpersonal Communication

Cairo

Hotel Name
Hotel Meeting Room

18 Oct 2026 : 22 Oct  2026

25 Hours

Training Language : English

2750 USD

Other Dates And Locations

Course Application Form

Candidate Data

Candidate full name *
Email *
Private phone number *

Work phone number

Country & City *
Company / Employer *

Invoice Recipient Data

Recipient name *
Recipient phone number *

Recipient email

Recipient work address details



Sending course brochure to my e-mail

Please leave us your contacts, and we will call you back as soon as possible

Full name *
Email *

Private phone number



Call me back

Please leave us your contacts, and we will call you back as soon as possible

Full name *
Private phone number *
Company / Employer *


Course Inquiry

Please provide us with your contacts with your inquiry, and we will answer it as soon as possible

Full name *
Email *
Private phone number *
Country & City *
Company / Employer *

Your Inquiry



In-house proposal

Please provide us with your contacts and the details of the needed in-house proposal, and we will contact you as soon as possible

Full name *
Email *
Private phone number *
Country & City *
Company / Employer *

Your Inquiry



Course-options

Training Details

Course Overview

Effective interpersonal communication is one of the most essential competencies for achieving organizational success, strengthening professional relationships, and enhancing individual and team performance. In today`s dynamic work environment, professionals are expected to communicate clearly, collaborate effectively, resolve conflicts constructively, and build positive working relationships across diverse teams and cultures.

This comprehensive five-day training course is designed to enhance participants` interpersonal communication skills by developing their ability to communicate confidently, actively listen, influence others positively, manage difficult conversations, and foster collaboration in the workplace. Through practical exercises, case studies, role-playing, and interactive discussions, participants will acquire practical techniques that can be immediately applied to improve workplace communication, productivity, and professional relationships.

General Objectives

By the end of this course, participants will be able to:

  • Understand the principles and dynamics of effective interpersonal communication.
  • Develop verbal, non-verbal, and written communication skills.
  • Improve active listening and questioning techniques.
  • Build trust and strengthen professional relationships.
  • Communicate effectively across different personalities and communication styles.
  • Enhance emotional intelligence in workplace interactions.
  • Manage difficult conversations with confidence and professionalism.
  • Resolve conflicts using collaborative communication techniques.
  • Deliver constructive feedback and receive feedback effectively.
  • Influence and persuade others ethically and professionally.
  • Improve teamwork and cross-functional collaboration.
  • Develop a personal communication improvement plan.

Target Audience

This Course is Designed for:

  • Managers and Supervisors
  • Team Leaders
  • Project Managers
  • Human Resources Professionals
  • Customer Service Professionals
  • Administrative Professionals
  • Sales and Marketing Staff
  • Technical and Engineering Professionals
  • Government Employees
  • Professionals seeking to improve workplace communication and collaboration.

Training Methodology

This highly interactive course combines theory with practical application through:

  • Interactive presentations
  • Group discussions
  • Individual and team exercises
  • Role-playing activities
  • Workplace simulations
  • Case study analysis
  • Communication assessments
  • Video-based learning
  • Practical coaching sessions
  • Action planning and personal development exercises

Course Outline

Day One : Foundations of Interpersonal Communication

  • Foundations of Effective Interpersonal Communication
  • Understanding communication in today`s workplace
  • Communication process and essential elements
  • Types of interpersonal communication
  • Communication barriers and overcoming them
  • Verbal versus non-verbal communication
  • Body language and professional presence
  • Building credibility and trust
  • Practical communication assessment

Day Two : Active Listening and Emotional Intelligence

  • Active Listening and Emotional Intelligence
  • Principles of active listening
  • Listening beyond words
  • Asking effective questions
  • Empathy in professional communication
  • Emotional Intelligence (EQ) fundamentals
  • Self-awareness and self-management
  • Understanding communication styles
  • Communicating with different personality types
  • Practical listening workshops

Day Three : Building Relationships and Managing Difficult Conversations

  • Building Relationships and Managing Difficult Conversations
  • Building strong workplace relationships
  • Developing rapport quickly
  • Assertive communication techniques
  • Giving and receiving constructive feedback
  • Managing challenging conversations
  • Handling disagreement professionally
  • Conflict prevention techniques
  • Negotiation basics for workplace communication
  • Role-playing workplace scenarios

Day Four : Influencing Others and Team Communication

  • Influencing, Collaboration and Team Communication
  • Principles of professional influence
  • Persuasive communication techniques
  • Communication in meetings
  • Facilitating productive discussions
  • Team communication strategies
  • Cross-functional collaboration
  • Communication across cultures
  • Virtual communication best practices
  • Practical collaboration exercises

Day Five : Communication Excellence and Professional Development

  • Communication Excellence and Personal Development
  • Presentation and public speaking essentials
  • Professional storytelling techniques
  • Communicating during organizational change
  • Building long-term communication effectiveness
  • Developing a personal communication action plan
  • Workplace communication case studies
  • Individual coaching and feedback
  • Final practical exercises
  • Course review and action planning

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:

  • Lectures and Visual Presentations:
    • Theoretical lectures are presented through PowerPoint presentations, videos, and short films, providing a comprehensive and enjoyable learning experience.
  • Scientific Assessment:
    • Trainees are thoroughly assessed before and after the training program to ensure the desired objectives are achieved and to provide necessary guidance.
  • Brainstorming and Role-playing:
    • Innovation and problem-solving are encouraged through brainstorming sessions and role playing experiences.
  • Practical Cases:
    • Practical learning is emphasized through cases relevant to the subject matter and the nature of work for the trainees, contributing to the development of practical skills.
  • Final Evaluation and Certificates:
    • A comprehensive assessment is conducted at the end of the program. Trainees are awarded attendance and participation certificates recognized by the European Quality Training and Management Consultancy , provided they have completed at least 80% of the program days.
  • Training Materials:
    • Professional trainers and experts in various fields create scientific and practical training materials, which are printed and retained, and distributed on CD or flash drives to ensure easy access to the content.
  • Post-Training Follow-up:
    • European Quality Training and Management Consultancy provides continuous support after the training program. This support includes additional consultancy sessions or workshops to ensure the continuity of learning and the application of acquired skills in the working environment.
  • Customized Training Programs:
    • Training programs are designed to meet the needs of individual companies and institutions. Client needs are carefully analyzed to ensure that the training content aligns with their specific objectives and achieves the desired impact.
  • Utilizing Technology:
    • Training incorporates modern techniques such as online platforms and distance learning to provide flexible and effective learning experiences. Participants can access educational resources online and engage in discussions and online workshops.
  • Specialized Trainers:
    • Trainers and lecturers are carefully selected to ensure they have high expertise in their fields. Experience and professionalism are added to the training to ensure the delivery of high-quality content and effective learning experiences.
  • Encouraging Participation:
    • European Quality Training and Management Consultancy encourages active participation and interaction during training sessions. Interactive activities such as group discussions and collective exercises are organized to stimulate effective participation in the learning process.
  • Focus on Personal Transformation:
    • Participants are encouraged to think critically and develop problem-solving skills and decision making abilities. They are guided towards achieving personal and professional transformation, leading to improved performance in their work areas.
  • Continuous Assessment:
    • Continuous assessments are provided to evaluate participants performance and their understanding of the training materials. This assessment is used to modify the training program if necessary and ensure the desired results are achieved.
  • Terms and Conditions:
    • Terms and conditions apply to all training programs. It is assumed that registering for any training program implies the participants agreement to these terms, including registration, payment, and cancellation policies.
  • Prices and Discounts:
    • It is noted that the prices displayed on the website do not include a 5% value added tax. All prices are subject to discounts according to the companys policies.

European Quality Training and Management Consultancy of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.

European Quality Training and Management Consultancy is certified

ISO 9001-2015

Course Options

Training other dates & Locations
55
Download PDF
12 Jul 2026   :  16 Jul 2026
Dubai
3250$
13 Jul 2026   :  17 Jul 2026
Milan
5450$
20 Jul 2026   :  24 Jul 2026
Toronto
6450$
27 Jul 2026   :  31 Jul 2026
Los Angeles
7450$
02 Aug 2026   :  06 Aug 2026
Marrakech
4450$
03 Aug 2026   :  07 Aug 2026
California
7450$
10 Aug 2026   :  14 Aug 2026
Cape Town
5450$
16 Aug 2026   :  20 Aug 2026
Casablanca
4450$
17 Aug 2026   :  21 Aug 2026
Kuala Lumpur
4450$
24 Aug 2026   :  28 Aug 2026
Prague
5450$
31 Aug 2026   :  04 Sep 2026
Sydney
5950$
07 Sep 2026   :  11 Sep 2026
London
4500$
07 Sep 2026   :  11 Sep 2026
Tokyo
5950$
13 Sep 2026   :  17 Sep 2026
ON LINE
1750$
14 Sep 2026   :  18 Sep 2026
Cyprus (Larnaka)
5450$
14 Sep 2026   :  18 Sep 2026
Amsterdam
5450$
20 Sep 2026   :  24 Sep 2026
Kuwait
3650$
28 Sep 2026   :  02 Oct 2026
Singapore
5950$
12 Oct 2026   :  16 Oct 2026
Jakarta
4450$
18 Oct 2026   :  22 Oct 2026
Cairo
2750$
19 Oct 2026   :  23 Oct 2026
New York
7450$
25 Oct 2026   :  29 Oct 2026
Muscat
3450$
26 Oct 2026   :  30 Oct 2026
Warsaw
4950$
01 Nov 2026   :  05 Nov 2026
Manama
3250$
02 Nov 2026   :  06 Nov 2026
Dublin
5450$
08 Nov 2026   :  12 Nov 2026
Amman
2950$
09 Nov 2026   :  13 Nov 2026
Hong Kong
5950$
15 Nov 2026   :  19 Nov 2026
Beirut
2950$
16 Nov 2026   :  20 Nov 2026
San Francisco
7450$
23 Nov 2026   :  27 Nov 2026
Zurich
5450$
30 Nov 2026   :  04 Dec 2026
Beijing
6450$
07 Dec 2026   :  11 Dec 2026
London
5450$
13 Dec 2026   :  17 Dec 2026
Salalah
3450$
14 Dec 2026   :  18 Dec 2026
Bangkok
5450$
21 Dec 2026   :  25 Dec 2026
Athens
5450$
27 Dec 2026   :  31 Dec 2026
Alkhobar
3250$
28 Dec 2026   :  01 Jan 2027
Boston
7450$
04 Jan 2027   :  08 Jan 2027
Stockholm
5450$
10 Jan 2027   :  14 Jan 2027
Doha
3650$
11 Jan 2027   :  15 Jan 2027
Vienna
5450$
18 Jan 2027   :  22 Jan 2027
Madrid
5450$
25 Jan 2027   :  29 Jan 2027
Brussels
5450$
01 Feb 2027   :  05 Feb 2027
Paris
5450$
08 Feb 2027   :  12 Feb 2027
Barcelona
5450$
14 Feb 2027   :  18 Feb 2027
Riyadh
3450$
22 Feb 2027   :  26 Feb 2027
Lisbon
5450$
01 Mar 2027   :  05 Mar 2027
Tbilisi
4950$
15 Mar 2027   :  19 Mar 2027
Berlin
5450$
29 Mar 2027   :  02 Apr 2027
Istanbul
3250$
05 Apr 2027   :  09 Apr 2027
Munich
5450$
12 Apr 2027   :  16 Apr 2027
Roma
5450$
18 Apr 2027   :  22 Apr 2027
Sharm El Sheikh
3250$
19 Apr 2027   :  23 Apr 2027
Copenhagen
5450$
25 Apr 2027   :  29 Apr 2027
Jeddah
3250$
26 Apr 2027   :  30 Apr 2027
Florida
7450$

Result

+10 Courses

A

Z

Media Management in Crisis Communications

ID 71

One week

Course Details

Dates & Locations

Public Relations and Media Skills

ID 183

One week

Course Details

Dates & Locations

Protocol & Event Management (Professional Event Specialist)

ID 184

One week

Course Details

Dates & Locations

Customer Service Professional

ID 186

One week

Course Details

Dates & Locations

Power Selling

ID 187

One week

Course Details

Dates & Locations

New Product Launch Using Marketing Communication: Proven Strategies and Techniques

ID 188

One week

Course Details

Dates & Locations

Beyond Customer Service: Building a Customer Centric Organisation

ID 189

One week

Course Details

Dates & Locations

Public Relations & Corporate Communications (Professional Public Relations Officer)

ID 190

One week

Course Details

Dates & Locations

Key Account Management: Establishing Profitable Customer Relationships

ID 191

One week

Course Details

Dates & Locations

The Strategic Marketing Plan

ID 192

One week

Course Details

Dates & Locations

Implementing and Managing a Customer Complaints System

ID 193

One week

Course Details

Dates & Locations

Hospitality Events and Conferences Management

ID 194

One week

Course Details

Dates & Locations