Introduction
Management of IT services is no longer enough. The strategic importance of information services to the enterprise makes IT a critical partner in meeting business goals.
Defining IT strategy, and leading an agile IT organization that is customer-centric, making good strategic management and technical decisions and leverage your IT resources is the challenge IT leaders face today. Strategic IT Leadership will give you the skills you need to meet these challenges.
Objectives
This seminar reveals the most important aspects of leading and managing a world-class, strategically aligned IT department.
From aligning IT projects with corporate strategy to defining value and performance measurement, knowing when to adopt new technologies, from team building and finding and keeping the right people, to planning and budgeting, you will learn the keys to strategically align your IT services with professional, world class, proven techniques.
Training Methodology
The seminar combines presentations with interactive workshop exercises, supported by video material and case studies. Delegates will be encouraged to participate actively in relating the strategies of effective IT leadership to the particular needs of their enterprise.
Organizational Impact
Personal Impact
Who should attend?
IT professionals from both technical and management backgrounds — including those who oversee IT operations, networks/systems and IT projects would benefit from this seminar. It will be of particular value to technical professionals who have been--or are about to be--promoted to a IT management position and experienced professionals who are new to the technical environment.
SEMINAR OUTLINE
Leading and Managing the IT Department
Managing Technology
Using Influence
Strategic Decision Making
Developing the IT Strategic Plan and Budget
Managing IT Quality
Building the IT Management Team
IT Project Management
IT Performance Metrics
Common Pitfalls and Lessons Learned
European Quality for Training and Consultancy is certified
ISO 9001-2015
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