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Dubai

Supporting and Troubleshooting Windows 10

542

Information Technology Telecommunication & Networking Training Courses

Supporting and Troubleshooting Windows 10

Dubai

Hotel Name
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05 Jan 25 : 09 Jan  25

25 Hours

2950 USD

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Course-options

Training

Details

Introduction

Course Overview

This course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment.

Who Should Attend

The primary audience for this course is the Enterprise Desktop Support Technician (EDST), who provides Tier 2 support to users running Windows 10 personal computers (PCs) and devices in medium to large enterprise organizations, within a Windows domain environment. The secondary audience for this course are IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. Students who seek certification in the 70-697, Windows 10 Configuring exam will also benefit from this course.

Course Objectives

After completing this course, students will be able to: Describe the processes involved in planning and using a troubleshooting methodology for Windows 10. Troubleshoot startup issues and operating system services on a Windows 10 PC. Resolve issues related to hardware devices and device drivers. Troubleshoot Windows 10 PCs remotely. Troubleshoot issues related to network connectivity. Troubleshoot client configuration failures and GPO application issues. Troubleshoot issues related to user settings. Troubleshoot remote connectivity issues. Resolve issues related to accessing resources from computers that are domain-joined. Resolve issues related to accessing resources from computers that are not domain-joined. Troubleshoot issues related to application installation and operation. Recover a PC running Windows 10.

Course Outline

1 - Implementing a Troubleshooting Methodology

  • Overview of Windows 10
  • Introduction to the EDST Job Role
  • Overview of the Troubleshooting Steps
  • Troubleshooting Tools
  • Lab : Implementing a Troubleshooting Methodology
  • Lab : Using Troubleshooting Tools for Windows 10

2 - Troubleshooting Startup Issues

  • Overview of the Windows 10 Startup Recovery Environment
  • Troubleshooting Startup Settings
  • Troubleshooting Operating System Services Issues
  • Recovering BitLocker-Protected Drives
  • Lab : Troubleshooting Startup Issues
  • Lab : Recovering BitLocker-Encrypted Drives

3 - Troubleshooting Hardware and Device Drivers

  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures
  • Monitoring Reliability
  • Configuring the Registry
  • Lab : Troubleshooting Device Driver Issues
  • Lab : Troubleshooting Hardware Issues

4 - Troubleshooting Remote Computers

  • Using Remote Desktop
  • Using Remote Assistance
  • Remoting with Windows PowerShell
  • Lab : Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance
  • Lab : Troubleshooting Remote Computer by using Windows PowerShell

5 - Resolving Network Connectivity Issues

  • Determining Network Settings
  • Troubleshooting Network Connectivity Issues
  • Troubleshooting Name Resolution
  • Lab : Resolving Network Connectivity Issues
  • Lab : Resolving Name Resolution Issues

6 - Troubleshooting Group Policy

  • Overview of Group Policy Application
  • Resolving Client Configuration Failures and GPO Application Issues
  • Lab : Troubleshooting Group Policy Application Issues
  • Lab : Resolving Group Policy Issues
  • Lab : Installing and Sharing a Printer

7 - Troubleshooting User Settings

  • Troubleshooting Sign In Issues
  • Troubleshooting the Application of User Settings
  • Lab : Troubleshooting Sign in Problems
  • Lab : Troubleshooting the Application of User Settings

8 - Troubleshooting Remote Connectivity

  • Troubleshooting VPN Connectivity Issues
  • Troubleshooting DirectAccess
  • Lab : Troubleshooting VPN Connectivity
  • Lab : Configuring and Troubleshooting DirectAccess

9 - Troubleshooting Resource Access Within a Domain

  • Troubleshooting File Permissions Issues
  • Recovering Files Encrypted by EFS
  • Troubleshooting Printer Access Issues
  • Lab : Troubleshooting File Access Issues
  • Lab : Troubleshooting Access to Encrypted Files
  • Lab : Troubleshooting Printer Access Issues

10 - Troubleshooting Resource Access for Non Domain Member Clients

  • Configuring and Troubleshooting Device Registration
  • Configuring and Troubleshooting Work Folders
  • Configuring and Troubleshooting OneDrive Access
  • Lab : Troubleshooting Resource Access for Clients that are not Domain Members

11 - Troubleshooting Applications

  • Troubleshooting Desktop App Installation Issues
  • Troubleshooting Desktop Apps
  • Managing Windows Store Apps
  • Troubleshooting Access to Company Web Applications
  • Lab : Troubleshooting Desktop Apps
  • Lab : Troubleshooting Access to Company Web Applications

12 - Maintaining Windows 10

  • Managing and Troubleshooting Windows Activation
  • Monitoring and Troubleshooting Performance
  • Applying Applications and Windows Updates
  • Lab : Monitoring and Troubleshooting Performance

13 - Recovering Data and Operating System

  • File Recovery in Windows 10
  • Recovering an OS
  • Lab : Recovering Data
  • Lab : Provisioning Computer to Comply with Company Standards

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

  • To view the training curriculum, please click here
  • To view the registration, payment, and cancellation policy, please click here
  • To view the terms and conditions for the training program locations, please click here.

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Course Options

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Training other dates & Locations
79
13 Jan 25   :  17 Jan 25
Boston
6950$
20 Jan 25   :  24 Jan 25
Roma
4950$
27 Jan 25   :  31 Jan 25
Prague
4950$
03 Feb 25   :  07 Feb 25
Dublin
4950$
09 Feb 25   :  13 Feb 25
Dubai
2950$
10 Feb 25   :  14 Feb 25
Athens
4950$
17 Feb 25   :  21 Feb 25
California
6950$
17 Feb 25   :  21 Feb 25
San Francisco
6950$
17 Feb 25   :  21 Feb 25
Washington
6950$
24 Feb 25   :  28 Feb 25
Berlin
4950$
03 Mar 25   :  07 Mar 25
Copenhagen
4950$
13 Apr 25   :  17 Apr 25
Beirut
2950$
13 Apr 25   :  17 Apr 25
Dubai
2950$
21 Apr 25   :  25 Apr 25
Los Angeles
6950$
28 Apr 25   :  02 May 25
Singapore
5950$
04 May 25   :  08 May 25
Dubai
2950$
05 May 25   :  09 May 25
Sydney
5950$
18 May 25   :  22 May 25
Dubai
2950$
19 May 25   :  23 May 25
Kuala Lumpur
3950$
25 May 25   :  29 May 25
Cairo
2450$
25 May 25   :  29 May 25
Riyadh
2950$
01 Jun 25   :  05 Jun 25
ON LINE
1750$
09 Jun 25   :  13 Jun 25
London
4950$
16 Jun 25   :  20 Jun 25
Madrid
4950$
22 Jun 25   :  26 Jun 25
Kuwait
3250$
23 Jun 25   :  27 Jun 25
Cyprus (Larnaka)
4950$
23 Jun 25   :  27 Jun 25
Beijing
4950$
29 Jun 25   :  03 Jul 25
Amman
2950$
06 Jul 25   :  10 Jul 25
Dubai
2950$
07 Jul 25   :  11 Jul 25
Jakarta
3450$
13 Jul 25   :  17 Jul 25
Sharm El Sheikh
2950$
13 Jul 25   :  17 Jul 25
Jeddah
2950$
20 Jul 25   :  24 Jul 25
Dubai
2950$
21 Jul 25   :  25 Jul 25
Milan
4950$
21 Jul 25   :  25 Jul 25
Amsterdam
4950$
27 Jul 25   :  31 Jul 25
Casablanca
3950$
04 Aug 25   :  08 Aug 25
Paris
4950$
10 Aug 25   :  14 Aug 25
Dubai
2950$
11 Aug 25   :  15 Aug 25
Barcelona
4950$
11 Aug 25   :  15 Aug 25
Geneva
4950$
18 Aug 25   :  22 Aug 25
Vienna
4950$
25 Aug 25   :  29 Aug 25
Munich
4950$
01 Sep 25   :  05 Sep 25
Istanbul
2950$
01 Sep 25   :  05 Sep 25
Florida
6950$
07 Sep 25   :  11 Sep 25
Alkhobar
2950$
08 Sep 25   :  12 Sep 25
Toronto
5950$
14 Sep 25   :  18 Sep 25
Dubai
2950$
14 Sep 25   :  18 Sep 25
Manama
2950$
22 Sep 25   :  26 Sep 25
Stockholm
4950$
22 Sep 25   :  26 Sep 25
Lisbon
4950$
29 Sep 25   :  03 Oct 25
Boston
6950$
05 Oct 25   :  09 Oct 25
Dubai
2950$
06 Oct 25   :  10 Oct 25
Roma
4950$
13 Oct 25   :  17 Oct 25
Prague
4950$
19 Oct 25   :  23 Oct 25
Salalah
3450$
20 Oct 25   :  24 Oct 25
Dublin
4950$
20 Oct 25   :  24 Oct 25
Athens
4950$
27 Oct 25   :  31 Oct 25
Zurich
5450$
27 Oct 25   :  31 Oct 25
Cape Town
5450$
27 Oct 25   :  31 Oct 25
Washington
6950$
27 Oct 25   :  31 Oct 25
California
6950$
02 Nov 25   :  06 Nov 25
Cairo
2450$
02 Nov 25   :  06 Nov 25
Riyadh
2950$
09 Nov 25   :  13 Nov 25
Dubai
2950$
10 Nov 25   :  14 Nov 25
Kuala Lumpur
3950$
16 Nov 25   :  20 Nov 25
Doha
3650$
17 Nov 25   :  21 Nov 25
London
4950$
24 Nov 25   :  28 Nov 25
Madrid
4950$
30 Nov 25   :  04 Dec 25
Dubai
2950$
30 Nov 25   :  04 Dec 25
Marrakech
3950$
01 Dec 25   :  05 Dec 25
Beijing
4950$
07 Dec 25   :  11 Dec 25
Amman
2950$
07 Dec 25   :  11 Dec 25
Kuwait
3250$
08 Dec 25   :  12 Dec 25
Hong Kong
5950$
15 Dec 25   :  19 Dec 25
Jakarta
3450$
15 Dec 25   :  19 Dec 25
Tbilisi
4950$
21 Dec 25   :  25 Dec 25
Sharm El Sheikh
2950$
21 Dec 25   :  25 Dec 25
Jeddah
2950$
28 Dec 25   :  01 Jan 26
Manama
2950$

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