Effective Performance Management

Code

Start Date

2023-01-08

End Date

2023-01-12

City

Dubai

Price

2950 $

Language

Participants

1-15

Hotel

click here

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Introduction

A properly designed and effective performance management process will require a range of techniques including agreeing objectives, reviewing and monitoring performance, giving feedback, coaching, training and development and reward and of course, appraisal itself. The course will demonstrate how these techniques link to the role of HR and the role of the line-manager.

This course is focused on both the theoretical and the practical. There will be a practical skills workshop conducted each day where what has been learned will be put into practice.

How to design and introduce an effective performance management scheme
The skills that managers, supervisors and team leaders need to be effective in performance management
Making performance appraisal work in a multi-cultural environment
Managing and improving poor performance
Maintaining good performance – the psychology of positive reinforcement
Advanced performance management

Objectives

By the end of this course, participants will be able to:

Understand performance management in a multi-cultural environment
Describe the purposes of performance management, from an organizational point of view
Describe the purposes of performance management from an individual's point of view
Demonstrate the skills involved in each of the four steps of performance management
Describe best practice in assisting with employee work-performance problems
Make the links between performance management and corporate strategy

Training Methodology

The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the seminar will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.

Organizational Impact

Managerial performance will be improved
Add value to the department and the organization as a whole.
The engagement of employees with the organization will improved
Staff committed to building a high performance organization
Behavior will be aligned with an organization's cultural values
Participants are encouraged to take new ideas and strategies back to their workplace for discussion with their managers.

Personal Impact

Will enable participants to implement effective performance management
Improved confidence and self assurance in dealing with performance issues
A greater understanding of how to make a performance appraisal a positive and motivating influence
Will enable participants to apply best practice in discipline and performance improvement planning
A greater awareness of own beliefs and limitations related to employee performance
Will enable participants to positively influence high performance

SEMINAR OUTLINE

DAY 1 : Introduction to Performance Management

Introduction – the context for performance management
The case for performance Management
The principles of effective performance management
What makes people try hard?
The role of HR within performance management
The role of Managers, Supervisors and Team Leaders within performance management
The use of competencies in Performance Management
Addressing the performance gap

DAY 2: Starting Well: Objectives and Feedback

Introducing the principles to your team
The importance of agreeing objectives
Quantitative and Qualitative objectives
SMARTMaC Objectives
Providing feedback
Positive reinforcement
Developmental feedback
Distinctions Feedback and Criticism

DAY 3 : Relationships and Coaching

The Ask/Tell Matrix
Empowerment in practice
The eight steps of an effective coaching session
Case studies
Handling disciplinary issues
Dealing with complaints
Handling absenteeism and sickness problems
The key ways of improving attendance

DAY 4 : Finishing Well: Making Appraisal a Motivating Experience

The purpose of Performance Appraisal
Monthly/Quarterly/Annual Reviews
The practical issues
Agreeing the evaluation
Forced Ranking and Expected Distribution
The links to reward
Merit pay
Personal Development

DAY 5 : Advanced Performance Management

360 degree feedback
Emotional Intelligence
Integrated strategic performance management
Internal and external reporting frameworks,
Balanced scorecard techniques,
Links into strategic advantage
Course summary
Personal Development Planning

The European Quality Training and Management Consultancy adopts modern methods of training and raising the efficiency of human resources development, so we follow:

Theoretical lectures through PowerPoint presentations and Visual presentations (videos and short films).
Scientific evaluation for the trainee (pre & post-evaluation).
Brainstorming, application and representation of roles.
Practical situations that are appropriate to the scientific material and with the nature of the work of trainees.
Tests at the end of the course.
The participant receives the scientific and practical material for the training program printed and saved on CD or Flash Memory.
Attendance reports for participants and final results reports with general evaluation of the program.
The scientific material of the training program is prepared in a scientific and professional manner, this is done by the best professors and trainers in all fields and all specialties.
At the end of the program, the trainee will receive a certificate of professional attendance, signed and certified by the European Quality Center for Training and Consulting.
Opening hours from 09.00 am to 02.00 pm, the program includes a snack buffet during the lectures.
Daily buffet food throughout the days of the training program, with a closing lunch on the last day of the training program for the distribution of certificates and commemorative photographs to the attendees
The terms and conditions for registration, payment and cancellation apply to all training programs. To see the conditions, please visit the following link, click here and your registration in any training program means your acceptance of the terms and conditions for registration, payment and cancellation
The terms and conditions of the training programs venue apply to all programs, and your registration in any training program means your acceptance of these terms and conditions
All prices on the site do not include the 5% VAT

Registration policy

European Quality Training and Management Consultancy rejects any registration application from any client without a recommendation letter addressed to European Quality Training and Management Consultancy by human resources department or training department of the applicant's employer.
To register for any training program, the deadline is before the training program start by 21 days, and any application after this date is rejected, except for who are accepted according to European Quality Training and Management Consultancy terms and conditions.
European Quality Training and Management Consultancy has the right to accept or reject any registration application without explaining any reasons.
The deadline for registration in any training program is 14 days before the start of the program and no registration is accepted after that, except for those who are approved according to the terms and conditions of the European Quality Training and Management Consultancy or with official approval and confirmation of registration issued by the European Quality Center for Training and Management Consulting
European Quality Training and Management Consultancy does not adopt the policy of the minimum number of participants in the training program if it is not stated explicitly in the terms of the program contract between the trainee or his work and between the European Quality Training and Management Consultancy of training and consulting
European Quality Training and Management Consultancy has the right to change, modify, or update this policy without prior notice, and the client has to review our policy before registering for any training program.
By registering for any of our training programs, you agree to our policy.

Price and payment policy

All prices shown on European Quality Training and Management Consultancy website are for joining training programs, excluding (hotel bookings for trainees - flight tickets - transportation - travel insurance - and any other special needs of travelers).
The training programs prices shown on European Quality Training and Management Consultancy include only (attending the program, practical and scientific material, coffee breaks, and a certificate after completing the training program.)
If the registration is personal by the client, then he has to pay the training program fees before the starting date by 21 days, via bank transfer to European Quality Training and Management Consultancy account.
If the registration is under an official letter issued by the trainee's employer, then the employer is responsible for paying the training program fees and European Quality Training and Management Consultancy has the right to claim the program fees before its starting date.
The trainee's employer is obliged to send the fees to European Quality Training and Management Consultancy account within a period of 90 days at maximum, from the program ending date.
European Quality Training and Management Consultancy has the right to change, modify, or update this policy without prior notice, and the client has to review our policy before making any deal.
By registering for any of our training programs, you agree to our policy.

Cancellation policy

The client do not has the right to cancel his reregistration before the starting date by less than 21 days. If the client cannot attend the training program for any reason, he can attend another training program at any other time, and he shall not be entitled to claim to European Quality Training and Management Consultancy any money or compensation in any way.
European Quality Training and Management Consultancy is entitled to cancel the registration of any participant in any training program without explaining the reasons, in accordance with European Quality trends and policy.
European Quality Training and Management Consultancy is entitled to confirm the registration according to its status and provide seats according their general policy.
European Quality Training and Management Consultancy is entitled to cancel any training program and is committed to refund all fees paid by the clients.
European Quality Training and Management Consultancy is entitled to change the training program venue as required without explaining any reasons, and they are not committed to refund any paid fees if the client cannot attend the program or the new venue is not suitable for the trainee's employer because of an emergent change of the venue, and the paid fees are saved in the client's account and can be used for registration for other training programs at another time.
European Quality Training and Management Consultancy has the right to change, modify, or update this policy without prior notice, and the client has to review our policy before asking for cancelation.
By registering for any of our training programs, you agree to our policy.

Discount policy

The European Quality Training and Management Consultancy offers special prices on some training programs for groups to participate in the programs (more than three participants in the program) starting from 20% and up to 40% of the basic price of the program and the discount rate is approved according to a technical and financial offer addressed to the trainee's work, showing details The program, the date of the meeting and the discount rate. When the price is approved after the discount, the new price of the program will be clarified on the website. It is available to all customers who wish to take advantage of the new price and participate in the activities of the training program
that you register in any program The acceptance of the policy of discounts applied to the European Quality Training and Management Consultancy Center Training & Management Consulting

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