ID 336
PR, Marketing & Customer Service Training Courses
Course: Customer Service Mindset
Cyprus (Larnaka)
Hotel Name
Hotel Meeting Room
01 Jun 2026 : 05 Jun 2026
25 Hours
Training Language : English
5450 USD
Training Details
All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPEs.
The Principles of Customer Service
Serving the Internal and External Customer
The Principle Foundation for Superior Customer Service
The Customer Service Mindset
A Profile of Different Customers Personalities
|
|
Attaining Customer Satisfaction
Handling Customers Complaints
Effective Communication with Customers
|
Day 1 - Asset Cost Management Introduction
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
Day 2 - Laying the Groundwork
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
Day 3 - Applying the Value based Process
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
Day 4 - Ensuring the Continuity of the Value-based Process
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:
European Quality Training and Management Consultancy of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.
European Quality Training and Management Consultancy is certified
ISO 9001-2015
Course Options
Dubai
Berlin
Washington
Copenhagen
Cape Town
Beirut
Salalah
Los Angeles
Singapore
BrusselsDubai
MarrakechDubai
Sydney
Prague
CairoDubai
Riyadh
Doha
Kuala Lumpur
London
Madrid
Jakarta
AmmanDubai
Beijing
Cyprus (Larnaka)
Sharm El SheikhCairo
ON LINE
MilanDubai
Amsterdam
Lisbon
Casablanca
Kuwait
Jeddah
Paris
Geneva
ViennaDubai
Munich
Zurich
Istanbul
Hong Kong
Alkhobar
Toronto
Manama
StockholmDubai
Boston
RomaPrague
DublinDubai
Muscat
AthensWashington
CaliforniaRiyadh
Barcelona
San FranciscoKuala LumpurLondonDubaiMadridKuwaitBeijingAmmanDubaiJakartaSharm El SheikhJeddahAmsterdamCasablancaParisDubaiGeneva
TokyoVienna
At European Quality Training and Management Consultancy, we provide high-quality training and consultancy services to develop future leaders. With a team of skilled experts, we tailor programs to meet the needs of public and private sectors, grounded in quality, ethics, and social responsibility. Our client-focused approach ensures professionalism and sustainable outcomes.
European Quality Training and Management Consultancy FZE
REG NO : 13785/2018
VAT NO : 100528683400003
LEI: 98450084C0285A104868
D-U-N-S Number®: 85-011-6689
Recieve Our News
Subscribe now to our mailing list and keep up to date with our offers and news.
Contact Us
00971563356098 - 00971566356223
info@europeanqualitytc.com || europeanqualitytc@hotmail.com
United Arab Emirates - Fujairah
Payment Methods
