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Cities

Zurich

Quality Management Professional

ID  674

Management Training Courses

Quality Management Professional

Zurich

Hotel Name
Hotel Meeting Room

07 Apr 2025 : 11 Apr  2025

25 Hours

5450 USD

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Course-options

Training Details

Why Attend

Quality management has evolved to become an internationally sought after and rewarding career. The quality management body of knowledge is developed to cover areas of leadership, communication, strategy, and technical skills in quality and project management among many other. This course aims to develop the skills of participants and provide them with the tools and methodologies that will enable them to shift into this rewarding career. The course will showcase the most common tools and methodologies used by quality professionals. Moreover, the course will highlight some of the leadership traits that every quality professional should develop. The course will also introduce the team development cycle that a quality team should go through. A blend of skills and applications through a practical project are the ultimate deliverables of this unique course.

 

Course Methodology

The course will challenge the participants with exercises, workshops and presentations. Role plays and group discussions will make this course a unique and fun experience for every participant. Assessments and gap analysis tools will be used throughout the course. Videos will also be shown to emphasize and clarify some learning points.

 

Course Objectives

  • By the end of the course, participants will be able to:
    • Explain the role and impact of leadership to support quality management systems
    • Describe the importance of quality in organizations and review various quality schools and teachings by quality gurus
    • Assess team dynamics and the role of teams to support continual improvement projects
    • Compare the most used quality philosophies and tools and use the most appropriate ones to establish priorities within their organization
    • Appraise the ethical commitment needed by quality professionals

 

Target Audience

Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.

Target Competencies

  • Quality management
  • Quality control and assurance
  • Applying quality tools
  • Leadership
  • Team management
  • Understanding ethics
  • Using quality methodologies

 

Course Outline

  • Leadership and management in quality
    • Definition, similarities and differences
    • Can leadership be taught and developed
    • Traits of a true quality leader
    • Role of leadership in supporting quality management systems
    • Situational leadership in quality
  • Quality basics and definitions
    • Definition and concept of quality
    • History of quality
    • Benefits of implementing a quality model
    • Quality management systems
    • ISO9001
    • Total quality management
    • Cost of poor quality
    • The seven quality secrets
    • Examples of national quality awards
    • Dubai quality award  
    • Malcolm Baldrige national quality award
    • Review of quality gurus
    • Deming’s fourteen points
    • Juran’s quality trilogy
    • Crosby’s zero defect mindset
    • House of quality and Quality Function Deployment (QFD)
    • Six Sigma methodology
    • Lean principles, 5S and Poka Yoke
  • Building teams in a quality management system
    • Why team thinking is important in quality management projects
    • Barriers to team achievements
    • Characteristics of effective teams
    • Team development cycle
    • Team members selection tools
  • Improvement tools and techniques
    • Which tool to use
    • Brainstorming
    • The seven classic quality tools
      • Check sheet
      • Pareto chart
      • Cause and effect diagram
      • Histogram
      • Scatter diagram
      • Control charts
      • Flow charts
    • Process mapping and process management
    • Management elements and planning tools
    • Process auditing “Turtle Diagram”
    • Failure Mode and Effects Analysis (FMEA)
  • Ethics in quality management
    • American Society for Quality code of  ethics

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:

  • Lectures and Visual Presentations:

    • Theoretical lectures are presented through PowerPoint presentations, videos, and short films, providing a comprehensive and enjoyable learning experience.

  • Scientific Assessment:

    • Trainees are thoroughly assessed before and after the training program to ensure the desired objectives are achieved and to provide necessary guidance.

  • Brainstorming and Role-playing:

    • Innovation and problem-solving are encouraged through brainstorming sessions and role playing experiences.

  • Practical Cases:

    • Practical learning is emphasized through cases relevant to the subject matter and the nature of work for the trainees, contributing to the development of practical skills.

  • Final Evaluation and Certificates:

    • A comprehensive assessment is conducted at the end of the program. Trainees are awarded attendance and participation certificates recognized by the European Quality for Training and Administrative Consultations, provided they have completed at least 80% of the program days.

  • Training Materials:

    • Professional trainers and experts in various fields create scientific and practical training materials, which are printed and retained, and distributed on CD or flash drives to ensure easy access to the content.

  • Post-Training Follow-up:

    • European Quality for Training and Administrative Consultations provides continuous support after the training program. This support includes additional consultancy sessions or workshops to ensure the continuity of learning and the application of acquired skills in the working environment.

  • Customized Training Programs:

    • Training programs are designed to meet the needs of individual companies and institutions. Client needs are carefully analyzed to ensure that the training content aligns with their specific objectives and achieves the desired impact.

  • Utilizing Technology:

    • Training incorporates modern techniques such as online platforms and distance learning to provide flexible and effective learning experiences. Participants can access educational resources online and engage in discussions and online workshops.

  • Specialized Trainers:

    • Trainers and lecturers are carefully selected to ensure they have high expertise in their fields. Experience and professionalism are added to the training to ensure the delivery of high-quality content and effective learning experiences.

  • Encouraging Participation:

    • European Quality encourages active participation and interaction during training sessions. Interactive activities such as group discussions and collective exercises are organized to stimulate effective participation in the learning process.

  • Focus on Personal Transformation:

    • Participants are encouraged to think critically and develop problem-solving skills and decision making abilities. They are guided towards achieving personal and professional transformation, leading to improved performance in their work areas.

  • Continuous Assessment:

    • Continuous assessments are provided to evaluate participants performance and their understanding of the training materials. This assessment is used to modify the training program if necessary and ensure the desired results are achieved.

  • Terms and Conditions:

    • Terms and conditions apply to all training programs. It is assumed that registering for any training program implies the participants agreement to these terms, including registration, payment, and cancellation policies.

  • Prices and Discounts:

    • It is noted that the prices displayed on the website do not include a 5% value added tax. All prices are subject to discounts according to the companys policies.

European Quality of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.

European Quality for Training and Consultancy is certified

ISO 9001-2015

All rights reserved

Course Options

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Training other dates & Locations
59
07 Apr 2025   :  11 Apr 2025
Zurich
5450$
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09 Jun 2025   :  13 Jun 2025
Prague
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16 Jun 2025   :  20 Jun 2025
Dublin
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22 Jun 2025   :  26 Jun 2025
ON LINE
1750$
22 Jun 2025   :  26 Jun 2025
Dubai
2950$
23 Jun 2025   :  27 Jun 2025
Athens
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29 Jun 2025   :  03 Jul 2025
Dubai
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30 Jun 2025   :  04 Jul 2025
Tbilisi
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30 Jun 2025   :  04 Jul 2025
California
6950$
06 Jul 2025   :  10 Jul 2025
Riyadh
2950$
06 Jul 2025   :  10 Jul 2025
Cairo
2450$
14 Jul 2025   :  18 Jul 2025
Kuala Lumpur
3950$
14 Jul 2025   :  18 Jul 2025
Washington
6950$
21 Jul 2025   :  25 Jul 2025
London
4950$
27 Jul 2025   :  31 Jul 2025
Dubai
2950$
28 Jul 2025   :  01 Aug 2025
Madrid
4950$
03 Aug 2025   :  07 Aug 2025
Kuwait
3250$
04 Aug 2025   :  08 Aug 2025
Beijing
4950$
04 Aug 2025   :  08 Aug 2025
Hong Kong
5950$
04 Aug 2025   :  08 Aug 2025
Florida
6950$
10 Aug 2025   :  14 Aug 2025
Amman
2950$
10 Aug 2025   :  14 Aug 2025
Doha
3650$
18 Aug 2025   :  22 Aug 2025
Jakarta
3450$
24 Aug 2025   :  28 Aug 2025
Jeddah
2950$
24 Aug 2025   :  28 Aug 2025
Sharm El Sheikh
2950$
31 Aug 2025   :  04 Sep 2025
Dubai
2950$
01 Sep 2025   :  05 Sep 2025
Amsterdam
4950$
07 Sep 2025   :  11 Sep 2025
Casablanca
3950$
08 Sep 2025   :  12 Sep 2025
Zurich
5450$
15 Sep 2025   :  19 Sep 2025
Paris
4950$
22 Sep 2025   :  26 Sep 2025
Geneva
4950$
28 Sep 2025   :  02 Oct 2025
Dubai
2950$
29 Sep 2025   :  03 Oct 2025
Vienna
4950$
06 Oct 2025   :  10 Oct 2025
Munich
4950$
12 Oct 2025   :  16 Oct 2025
Manama
2950$
12 Oct 2025   :  16 Oct 2025
Salalah
3450$
13 Oct 2025   :  17 Oct 2025
Istanbul
2950$
13 Oct 2025   :  17 Oct 2025
Milan
4950$
19 Oct 2025   :  23 Oct 2025
Alkhobar
2950$
20 Oct 2025   :  24 Oct 2025
Toronto
5950$
20 Oct 2025   :  24 Oct 2025
Cyprus (Larnaka)
4950$
26 Oct 2025   :  30 Oct 2025
Dubai
2950$
27 Oct 2025   :  31 Oct 2025
Stockholm
4950$
03 Nov 2025   :  07 Nov 2025
Boston
6950$
10 Nov 2025   :  14 Nov 2025
Roma
4950$
17 Nov 2025   :  21 Nov 2025
Prague
4950$
17 Nov 2025   :  21 Nov 2025
Barcelona
4950$
23 Nov 2025   :  27 Nov 2025
Dubai
2950$
24 Nov 2025   :  28 Nov 2025
Dublin
4950$
01 Dec 2025   :  05 Dec 2025
Athens
4950$
08 Dec 2025   :  12 Dec 2025
California
6950$
08 Dec 2025   :  12 Dec 2025
Washington
6950$
08 Dec 2025   :  12 Dec 2025
Lisbon
4950$
15 Dec 2025   :  19 Dec 2025
Berlin
4950$
22 Dec 2025   :  26 Dec 2025
Copenhagen
4950$

Result -->

12 Courses

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Effective Performance Management

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Leading Under Pressure: Managing Organisational & Personal Crises

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Creative Leadership and Innovative Management

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High Impact Supervisory Skills

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