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Cities

Dubai

Internal Consultancy Skills at Work

ID  125

Management Training Courses

Internal Consultancy Skills at Work

Dubai

Hotel Name
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09 Feb 2025 : 13 Feb  2025

25 Hours

2950 USD

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Course-options

Training Details

Introduction

To excel as an Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioural skills, to ensure you stay in control and on top of every one of your responsibilities.

In this programme you will learn how to:

  • Prioritise your daily responsibilities to achieve maximim output
  • Streamline your work practices and office environment
  • Communicate effectively and assertively at all levels
  • Understand yourself and others thereby improving interactions and relationships
  • Use techniques to help you think creatively, solve problems, plan, and make decisions

Objectives

Participants attending the programme will:

  • Learn how to prioritise and cope with multiple tasks
  • Learn how to think as a manager – planning, making decisions and solving problems
  • Learn how to improve their communication skills to enhance their relationships
  • Learn to manage your thoughts and feelings and improve self-confidence
  • Learn how to be assertive and therefore more effective in the workplace
  • Understand and develop intrapersonal and interpersonal skills

Training Methodology

The programme will be interactive and practical; with learning methods to suit every kind of learning preference. There will be activities in groups and pairs as well as individual exercises and everyone will get an opportunity to discuss their work challenges in a supportive environment. There will also be opportunity to practice assertive communication skills through role play and to present a presentation towards the end of the week.

Organisational Impact

  • More proactive confident team players
  • Increased creativity and productivity
  • More motivated customer focused staff
  • Reduced absentism and illness through reduced stress levels
  • Greater harmony through increased self-awareness and interpersonal skills
  • More productive meetings and better time management

Personal Impact

  • Substantial increase in motivation and confidence
  • In-depth understanding of the principles and practices of successful office managers
  • More calm and satisfiying work life through stress management and self-awareness
  • Greater self-respect and communication impact through learning to speak assertively
  • Overcoming fear of public speaking and creating an effective presentation
  • Knowing how to get organised and stay on top of your tasks and time

SEMINAR OUTLINE 

DAY 1 : Taking Control of Your Work Life

  • Introductions – Getting to know each other
  • Understanding and clarifying purpose, vision and mission
  • External and internal customer service
  • The secret to working smarter rather than harder
  • Using high leverage activities to achieve more in less time
  • Controlling, prioritising and organising your work
  • Making a long term plan to create the best office in the company!
  • Streamlining your office systems
  • Getting your paperwork under control
  • Making your office user friendly and efficient

DAY 2 : Essential Administrative Skills

  • Harnessing the power of the mind – through Mind Mapping Techniques
  • Right brain/left brain theory
  • Managing larger projects to meet deadlines
  • Planning skills – using a Gannt chart to chart work progress
  • Problem solving techniques
  • Becoming more proactive
  • Decision Making tools
  • Managing meetings effectively
  • Keeping minutes of a meetings
  • Working with more than one manager

DAY 3 : Vital Communication Skills

  • Common communication mistakes
  • Different styles of communication
  • Communicating with Confidence
  • Learning to be more assertive
  • Win-win conflict resolution
  • The most effective way to say no
  • Understanding and using body language
  • Understanding gender differences in communication
  • Overcome biases and discomfort associated with exercising power
  • Understanding different personality types and how to deal with them
  • How to create an effective working relationship with any kind of boss

DAY 4 : Developing as a professional

  • Listening skills – seeking to understand before being understood
  • The number one reason we don’t listen well
  • Creating a professional image
  • Leadership skills
  • Knowing and accepting yourself as a leader
  • Making things happen from anywhere in the organization
  • How to make presentations with confidence and power
  • Overcoming the fear of public speaking
  • Learn the essentials of planning a presentation
  • How to hold the attention of a group
  • Painless methods for giving corrective feedback
  • Best practices for delivering positive feedback

DAY 5 : Self-Empowerment and Self-Management

  • Understanding the main causes of stress
  • How to build self-confidence and strength the ability to respond to difficult situations
  • How to relax and refresh the mind and body
  • The signs, symptoms, causes and triggers to stress
  • Why stress is a powerful messenger
  • How to break the vicious cycle of stressful thinking
  • The essential skills of emotional intelligence
  • Using emotional intelligence at work
  • Transforming fear and negativity and reactive-ness
  • Becoming a more proactive, responsible and self-aware person
  • Continuing Professional Development - where to go from here

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:

  • Lectures and Visual Presentations:

    • Theoretical lectures are presented through PowerPoint presentations, videos, and short films, providing a comprehensive and enjoyable learning experience.

  • Scientific Assessment:

    • Trainees are thoroughly assessed before and after the training program to ensure the desired objectives are achieved and to provide necessary guidance.

  • Brainstorming and Role-playing:

    • Innovation and problem-solving are encouraged through brainstorming sessions and role playing experiences.

  • Practical Cases:

    • Practical learning is emphasized through cases relevant to the subject matter and the nature of work for the trainees, contributing to the development of practical skills.

  • Final Evaluation and Certificates:

    • A comprehensive assessment is conducted at the end of the program. Trainees are awarded attendance and participation certificates recognized by the European Quality for Training and Administrative Consultations, provided they have completed at least 80% of the program days.

  • Training Materials:

    • Professional trainers and experts in various fields create scientific and practical training materials, which are printed and retained, and distributed on CD or flash drives to ensure easy access to the content.

  • Post-Training Follow-up:

    • European Quality for Training and Administrative Consultations provides continuous support after the training program. This support includes additional consultancy sessions or workshops to ensure the continuity of learning and the application of acquired skills in the working environment.

  • Customized Training Programs:

    • Training programs are designed to meet the needs of individual companies and institutions. Client needs are carefully analyzed to ensure that the training content aligns with their specific objectives and achieves the desired impact.

  • Utilizing Technology:

    • Training incorporates modern techniques such as online platforms and distance learning to provide flexible and effective learning experiences. Participants can access educational resources online and engage in discussions and online workshops.

  • Specialized Trainers:

    • Trainers and lecturers are carefully selected to ensure they have high expertise in their fields. Experience and professionalism are added to the training to ensure the delivery of high-quality content and effective learning experiences.

  • Encouraging Participation:

    • European Quality encourages active participation and interaction during training sessions. Interactive activities such as group discussions and collective exercises are organized to stimulate effective participation in the learning process.

  • Focus on Personal Transformation:

    • Participants are encouraged to think critically and develop problem-solving skills and decision making abilities. They are guided towards achieving personal and professional transformation, leading to improved performance in their work areas.

  • Continuous Assessment:

    • Continuous assessments are provided to evaluate participants performance and their understanding of the training materials. This assessment is used to modify the training program if necessary and ensure the desired results are achieved.

  • Terms and Conditions:

    • Terms and conditions apply to all training programs. It is assumed that registering for any training program implies the participants agreement to these terms, including registration, payment, and cancellation policies.

  • Prices and Discounts:

    • It is noted that the prices displayed on the website do not include a 5% value added tax. All prices are subject to discounts according to the companys policies.

European Quality of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.

European Quality for Training and Consultancy is certified

ISO 9001-2015

All rights reserved

Course Options

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London
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Hong Kong
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Amsterdam
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Casablanca
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06 Oct 2025   :  10 Oct 2025
Zurich
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Dubai
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Milan
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Vienna
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Geneva
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Munich
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Alkhobar
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Istanbul
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03 Nov 2025   :  07 Nov 2025
San Francisco
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Toronto
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Manama
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24 Nov 2025   :  28 Nov 2025
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Result -->

12 Courses

Download Result List

A

Z

Driving Business Performance with Social Media for Motivation of Employees

ID 6

One week

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Effective Performance Management

ID 7

One week

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Communicating to Your Senior Management and Key Stakeholders

ID 549

One week

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Successful Management for Business Achievement ( The 5 Day MBA )

ID 9

One week

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Leading Under Pressure: Managing Organisational & Personal Crises

ID 76

Two weeks

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Creative Leadership and Innovative Management

ID 752

One week

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ISO 31000 Lead Risk Manager

ID 896

One week

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Dates & Locations

Internal Consultancy Skills at Work

ID 125

One week

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Dates & Locations

Handling Information Overload

ID 128

One week

Course Details

Dates & Locations

Priority Management: Optimising Time, Workflow & Productivity

ID 131

Two weeks

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Dates & Locations

Advanced Management & Leadership

ID 132

Two weeks

Course Details

Dates & Locations

High Impact Supervisory Skills

ID 135

One week

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Dates & Locations