ID 336
PR, Marketing & Customer Service Training Courses
Course: Customer Service Mindset
Casablanca
Hotel Name
Hotel Meeting Room
21 Jun 2026 : 25 Jun 2026
25 Hours
Training Language : English
3950 USD
ID 336
PR, Marketing & Customer Service Training Courses
Course: Customer Service Mindset
Casablanca
Hotel Name
Hotel Meeting Room
21 Jun 2026 : 25 Jun 2026
25 Hours
Training Language : English
3950 USD
Training Details
All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPEs.
The Principles of Customer Service
Serving the Internal and External Customer
The Principle Foundation for Superior Customer Service
The Customer Service Mindset
A Profile of Different Customers Personalities
|
|
Attaining Customer Satisfaction
Handling Customers Complaints
Effective Communication with Customers
|
Day 1 - Asset Cost Management Introduction
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
Day 2 - Laying the Groundwork
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
Day 3 - Applying the Value based Process
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
Day 4 - Ensuring the Continuity of the Value-based Process
Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.
The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:
European Quality Training and Management Consultancy of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.
European Quality Training and Management Consultancy is certified
ISO 9001-2015
Course Options
Dubai
Jakarta
Sharm El Sheikh
Jeddah
Amsterdam
Casablanca
Paris
Dubai
Geneva
Tokyo
Vienna
Dublin
Tbilisi
Athens
Florida
Dubai
California
Bangkok
Dubai
Berlin
Washington
Copenhagen
Cape Town
Beirut
Salalah
Los Angeles
Singapore
Brussels
Dubai
Marrakech
Dubai
Sydney
Prague
Cairo
Dubai
Riyadh
Doha
Kuala Lumpur
London
Madrid
Jakarta
Amman
Dubai
Beijing
Cyprus (Larnaka)
Sharm El Sheikh
Cairo
ON LINE
Milan
Dubai
Amsterdam
Lisbon
Casablanca
Kuwait
Jeddah
Paris
Geneva
Vienna
Dubai
Munich
Zurich
Istanbul
Hong Kong
Alkhobar
Toronto
Manama
Stockholm
Dubai
Boston
Roma
Prague
Dublin
Dubai
Muscat
Athens
Washington
California
Riyadh
Barcelona
San Francisco
Kuala Lumpur
London