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Alkhobar

Troubleshooting TCP/IP Networks with Wireshark

ID  554

Information Technology Telecommunication & Networking Training Courses

Troubleshooting TCP/IP Networks with Wireshark

Alkhobar

Hotel Name
Hotel Meeting Room

20 Jul 2025 : 31 Jul  2025

50 Hours

4950 USD

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Training Details

This course will enable you to:

  • Identify and analyze the most common causes of performance problems in TCP/IP communications.
  • Develop a thorough understanding of how to use Wireshark efficiently to spot the primary sources of network performance problems.
  • Prepare for the latest Wireshark Certified Network Analyst (WCNA) certification exam.

 

WHAT YOU'LL LEARN

  • Top 10 reasons for network performance complaints
  • Place the analyzer properly for traffic capture on a variety of network types
  • Capture packets on wired and wireless networks
  • Configure Wireshark for best performance and non-intrusive analysis
  • Navigate through, split, and work with large traffic files
  • Use time values to identify network performance problems
  • Create statistical charts and graphs to pinpoint performance issues
  • Filter out traffic for more efficient troubleshooting and analysis
  • Customize Wireshark coloring to focus on network problems faster
  • Use Wireshark's Expert System to understand various traffic problems
  • Use the TCP/IP Resolution Flowchart to identify possible communication faults
  • Analyze normal/abnormal Domain Name System (DNS) traffic
  • Analyze normal/abnormal Address Resolution Protocol (ARP) traffic
  • Analyze normal/abnormal Internet Protocol v4 (IPv4) traffic
  • Analyze normal/abnormal Internet Control Messaging Protocol (ICMP) traffic
  • Analyze normal/abnormal User Datagram Protocol (UDP) traffic
  • Analyze normal/abnormal Transmission Control Protocol (TCP) traffic
  • Analyze normal/abnormal Hypertext Transport Protocol (HTTP/HTTPS) traffic

 

OUTLINE

1. Introduction to Network Analysis and Wireshark

  • TCP/IP Analysis Checklist
  • Top Causes of Performance Problems
  • Get the Latest Version of Wireshark
  • Capturing Traffic
  • Opening Trace Files
  • Processing Packets
  • The Qt Interface Overview
  • Using Linked Panes
  • The Icon Toolbar
  • Master the Intelligent Scrollbar
  • The Changing Status Bar
  • Right-Click Functionality
  • General Analyst Resources
  • Your First Task When You Leave Class

2. Learn Capture Methods and Use Capture Filters

  • Analyze Switched Networks
  • Walk-Through a Sample SPAN Configuration
  • Analyze Full-Duplex Links with a Network TAP
  • Analyze Wireless Networks
  • USB Capture
  • Initial Analyzing Placement
  • Remote Capture Techniques
  • Available Capture Interfaces
  • Save Directly to Disk
  • Capture File Configurations
  • Limit Your Capture with Capture Filters
  • Examine Key Capture Filters

3. Customize for Efficiency: Configure Your Global Preferences

  • First Step: Create a Troubleshooting Profile
  • Customize the User Interface
  • Add Custom Columns for the Packet List Pane
  • Set Your Global Capture Preferences
  • Define Name Resolution Preferences
  • Configure Individual Protocol Preferences

4. Navigate Quickly and Focus Faster with Coloring Techniques

  • Move Around Quickly: Navigation Techniques
  • Find a Packet Based on Various Characteristics
  • Build Permanent Coloring Rules
  • Identify a Coloring Source
  • Use the Intelligent Scrollbar with Custom Coloring Rules
  • Apply Temporary Coloring
  • Mark Packets of Interest

5. Spot Network and Application Issues with Time Values and Summaries

  • Examine the Delta Time (End-of-Packet to End-of-Packet)
  • Set a Time Reference
  • Compare Timestamp Values
  • Compare Timestamps of Filtered Traffic
  • Enable and Use TCP Conversation Timestamps
  • Compare TCP Conversation Timestamp Values
  • Determine the Initial Round Trip Time (iRTT)
  • Troubleshooting Example Using Time
  • Analyze Delay Types

6. Create and Interpret Basic Trace File Statistics

  • Examine Trace File Summary Information
  • View Active Protocols
  • Graph Throughput to Spot Performance Problems Quickly
  • Locate the Most Active Conversations and Endpoints
  • Other Conversation Options
  • Graph the Traffic Flows for a More Complete View
  • Burst Statistics
  • Numerous Other Statistics are Available
  • Quick Overview of VoIP Traffic Analysis
  • SIP and RTP Analysis Overview
  • SIP Call Setup
  • Analyzing Call Setup with SIP
  • Session Bandwidth and RTP Port Definition

7. Focus on Traffic Using Display Filters

  • Display Filters
  • Filter on Conversations/Endpoints
  • Build Filters Based on Packets
  • Display Filter Syntax
  • Use Comparison Operators and Advanced Filters
  • Filter on Text Strings
  • Build Filters Based on Expressions
  • Watch for Common Display Filter Mistakes
  • Share Your Display Filters

8. TCP/IP Communications and Resolutions Overview

  • TCP/IP Functionality
  • When Everything Goes Right
  • The Multi-Step Resolution Process
  • Resolution Helped Build the Packet
  • Where Faults Can Occur
  • Typical Causes of Slow Performance

9. Analyze DNS Traffic

  • DNS Overview
  • DNS Packet Structure
  • DNS Queries
  • Filter on DNS Traffic
  • Analyze Normal/Problem DNS Traffic

10. Analyze ARP Traffic

  • ARP Overview
  • ARP Packet Structure
  • Filter on ARP Traffic
  • Analyze Normal/Problem ARP Traffic

11. Analyze IPv4 Traffic

  • IPv4 Overview
  • IPv4 Packet Structure
  • Analyze Broadcast/Multicast Traffic
  • Filter on IPv4 Traffic
  • IP Protocol Preferences
  • Analyze Normal/Problem IP Traffic

12. Analyze ICMP Traffic

  • ICMP Overview
  • ICMP Packet Structure
  • Filter on ICMP Traffic
  • Analyze Normal/Problem ICMP Traffic

13. Analyze UDP Traffic

  • UDP Overview
  • Watch for Service Refusals
  • UDP Packet Structure
  • Filter on UDP Traffic
  • Follow UDP Streams to Reassemble Data
  • Analyze Normal/Problem UDP Traffic

14. Analyze TCP Protocol

  • TCP Overview
  • The TCP Connection Process
  • TCP Handshake Problem
  • Watch Service Refusals
  • TCP Packet Structure
  • The TCP Sequencing/Acknowledgment Process
  • Packet Loss Detection in Wireshark
  • Fast Recovery/Fast Retransmission Detection in Wireshark
  • Retransmission Detection in Wireshark
  • Out-of-Order Segment Detection in Wireshark
  • Selective Acknowledgement (SACK)
  • Window Scaling
  • Window Size Issue: Receive Buffer Problem
  • Window Size Issue: Unequal Window Size Beliefs
  • TCP Sliding Window Overview
  • Troubleshoot TCP Quickly with Expert Info
  • Filter on TCP Traffic and TCP Problems
  • Properly Set TCP Preferences
  • Follow TCP Streams to Reassemble Data 16. Examine Advanced Trace File Statistics
  • Build Advanced IO Graphs
  • Graph Round Trip Times
  • Graph TCP Throughput
  • Find Problems Using TCP Time-Sequence Graphs

15. Graph Traffic Characteristics

  • Advanced I/O Graphing
  • Graph Round Trip Times
  • Graph TCP Throughput
  • Find Problems Using TCP Time Sequence Graphs

16. Analyze HTTP Traffic

  • HTTP Overview
  • HTTP Packet Structure
  • Filter on HTTP Traffic
  • Reassembling HTTP Objects
  • HTTP Statistics
  • HTTP Response Time
  • Overview of HTTP/2
  • HTTP/2 Analysis Fundamentals
  • HTTP /2 Frame Format
  • Analyze Normal/Problem HTTP Traffic

17. Analyze TLS-Encrypted Traffic (HTTPS)

  • Analyze HTTPS Traffic
  • Encrypted Alerts
  • Decryption Steps
  • Filter on SSL

18. Review Your 10 Key Troubleshooting Steps

  • Baseline "NormalTraffic
  • Use Color
  • Look Who's Talking: Examine Conversations and Endpoints
  • Focus by Filtering
  • Create Basic IO Graphs
  • Examine Delta Time Values
  • Examine the Expert System
  • Follow the Streams
  • Graph Bandwidth Use, Round Trip Time, and TCP Time/Sequence Information
  • Watch Refusals and Redirections

Day 1 - Asset Cost Management Introduction

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 2 - Laying the Groundwork

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 3 - Applying the Value based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

Day 4 - Ensuring the Continuity of the Value-based Process

Maintenance & Reliability Best Practices are critical for every successful individual and company. This workshop delivers many practical and new Maintenance and Reliability Best Practices concepts and tools. You will discuss these concepts and practice using practical tools in case studies and discussion groups. The costs associated with equipment downtime and reduced production can be significant. Learning how to effectively manage all aspects of your industrial facility is a must.This workshop is a combination of instructor lead topic areas and class discussions. Interactive discussions will allow you to hear and learn best in class applications relating to maintenance planning and cost management strategies. You will have the opportunity to ask lots of questions in order to consider how best to apply these tools and techniques in your organization.

The European Quality of Training and Management Consulting relies on advanced methodology in developing skills and enhancing the effectiveness of human resources. The company adopts modern methods to achieve these goals. In order to achieve its objectives, European Quality follows the following steps in a precise and professional manner:

  • Lectures and Visual Presentations:

    • Theoretical lectures are presented through PowerPoint presentations, videos, and short films, providing a comprehensive and enjoyable learning experience.

  • Scientific Assessment:

    • Trainees are thoroughly assessed before and after the training program to ensure the desired objectives are achieved and to provide necessary guidance.

  • Brainstorming and Role-playing:

    • Innovation and problem-solving are encouraged through brainstorming sessions and role playing experiences.

  • Practical Cases:

    • Practical learning is emphasized through cases relevant to the subject matter and the nature of work for the trainees, contributing to the development of practical skills.

  • Final Evaluation and Certificates:

    • A comprehensive assessment is conducted at the end of the program. Trainees are awarded attendance and participation certificates recognized by the European Quality for Training and Administrative Consultations, provided they have completed at least 80% of the program days.

  • Training Materials:

    • Professional trainers and experts in various fields create scientific and practical training materials, which are printed and retained, and distributed on CD or flash drives to ensure easy access to the content.

  • Post-Training Follow-up:

    • European Quality for Training and Administrative Consultations provides continuous support after the training program. This support includes additional consultancy sessions or workshops to ensure the continuity of learning and the application of acquired skills in the working environment.

  • Customized Training Programs:

    • Training programs are designed to meet the needs of individual companies and institutions. Client needs are carefully analyzed to ensure that the training content aligns with their specific objectives and achieves the desired impact.

  • Utilizing Technology:

    • Training incorporates modern techniques such as online platforms and distance learning to provide flexible and effective learning experiences. Participants can access educational resources online and engage in discussions and online workshops.

  • Specialized Trainers:

    • Trainers and lecturers are carefully selected to ensure they have high expertise in their fields. Experience and professionalism are added to the training to ensure the delivery of high-quality content and effective learning experiences.

  • Encouraging Participation:

    • European Quality encourages active participation and interaction during training sessions. Interactive activities such as group discussions and collective exercises are organized to stimulate effective participation in the learning process.

  • Focus on Personal Transformation:

    • Participants are encouraged to think critically and develop problem-solving skills and decision making abilities. They are guided towards achieving personal and professional transformation, leading to improved performance in their work areas.

  • Continuous Assessment:

    • Continuous assessments are provided to evaluate participants performance and their understanding of the training materials. This assessment is used to modify the training program if necessary and ensure the desired results are achieved.

  • Terms and Conditions:

    • Terms and conditions apply to all training programs. It is assumed that registering for any training program implies the participants agreement to these terms, including registration, payment, and cancellation policies.

  • Prices and Discounts:

    • It is noted that the prices displayed on the website do not include a 5% value added tax. All prices are subject to discounts according to the companys policies.

European Quality of Training and Management Consulting reserves the right to change the location of the training program, change the accredited lecturers for program delivery, hold, or cancel the program in line with the companys vision and program conditions and our quality policy.

European Quality for Training and Consultancy is certified

ISO 9001-2015

All rights reserved

Course Options

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03 Feb 2025   :  14 Feb 2025
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24 Feb 2025   :  07 Mar 2025
Milan
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Riyadh
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San Francisco
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27 Apr 2025   :  08 May 2025
Marrakech
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28 Apr 2025   :  09 May 2025
London
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04 May 2025   :  15 May 2025
Kuwait
5750$
05 May 2025   :  16 May 2025
Madrid
7950$
05 May 2025   :  16 May 2025
Beijing
7950$
11 May 2025   :  22 May 2025
Amman
4950$
19 May 2025   :  30 May 2025
Amsterdam
7950$
19 May 2025   :  30 May 2025
Tbilisi
7450$
25 May 2025   :  05 Jun 2025
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25 May 2025   :  05 Jun 2025
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01 Jun 2025   :  12 Jun 2025
Doha
5950$
02 Jun 2025   :  13 Jun 2025
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02 Jun 2025   :  13 Jun 2025
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08 Jun 2025   :  19 Jun 2025
Casablanca
5950$
16 Jun 2025   :  27 Jun 2025
Paris
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Geneva
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30 Jun 2025   :  11 Jul 2025
Vienna
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07 Jul 2025   :  18 Jul 2025
Munich
7950$
14 Jul 2025   :  25 Jul 2025
Istanbul
4950$
20 Jul 2025   :  31 Jul 2025
Alkhobar
4950$
21 Jul 2025   :  01 Aug 2025
Toronto
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27 Jul 2025   :  07 Aug 2025
Manama
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Stockholm
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08 Sep 2025   :  19 Sep 2025
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15 Sep 2025   :  26 Sep 2025
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12950$
15 Sep 2025   :  26 Sep 2025
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21 Sep 2025   :  02 Oct 2025
Riyadh
4950$
21 Sep 2025   :  02 Oct 2025
Cairo
3950$
29 Sep 2025   :  10 Oct 2025
Kuala Lumpur
6950$
06 Oct 2025   :  17 Oct 2025
London
7950$
13 Oct 2025   :  24 Oct 2025
Madrid
7950$
19 Oct 2025   :  30 Oct 2025
Amman
4950$
19 Oct 2025   :  30 Oct 2025
Kuwait
5750$
20 Oct 2025   :  31 Oct 2025
Beijing
7950$
27 Oct 2025   :  07 Nov 2025
Jakarta
5950$
02 Nov 2025   :  13 Nov 2025
Sharm El Sheikh
4950$
02 Nov 2025   :  13 Nov 2025
Jeddah
4950$
10 Nov 2025   :  21 Nov 2025
Amsterdam
7950$
16 Nov 2025   :  27 Nov 2025
Casablanca
5950$
24 Nov 2025   :  05 Dec 2025
Paris
7950$
01 Dec 2025   :  12 Dec 2025
Cyprus (Larnaka)
7950$
01 Dec 2025   :  12 Dec 2025
Geneva
7950$
08 Dec 2025   :  19 Dec 2025
Vienna
7950$
15 Dec 2025   :  26 Dec 2025
Munich
7950$
22 Dec 2025   :  02 Jan 2026
Istanbul
4950$
29 Dec 2025   :  09 Jan 2026
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12950$
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9950$
29 Dec 2025   :  09 Jan 2026
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