To excel as an Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioural skills, to ensure you stay in control and on top of every one of your responsibilities.
In this programme you will learn how to:
Participants attending the programme will:
The programme will be interactive and practical; with learning methods to suit every kind of learning preference. There will be activities in groups and pairs as well as individual exercises and everyone will get an opportunity to discuss their work challenges in a supportive environment. There will also be opportunity to practice assertive communication skills through role play and to present a presentation towards the end of the week.
DAY 1 : Taking Control of Your Work Life
DAY 2 : Essential Administrative Skills
DAY 3 : Vital Communication Skills
DAY 4 : Developing as a professional
DAY 5 : Self-Empowerment and Self-Management
The European Quality Training and Management Consultancy adopts modern methods of training and raising the efficiency of human resources development, so we follow:
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